Location: Lakeland,FL, USA
Stahl & Associates Insurance, a Higginbotham Partner, has an exciting opportunity for a Small Business Commercial Lines Account Manager to join our dynamic and growing team in Lakeland, FL.We are looking for a knowledgeable and motivated insurance professional who can provide exceptional service to our commercial clients, while enjoying a team-oriented culture and excellent work/life balance! This position can be hybrid, or remote for the right candidate, but we would prefer someone who enjoys the social interaction of being in an office setting. This individual will handle all aspects of servicing and marketing a large and varied book of small to mid-sized commercial accounts, including contractors, retail, distributors, non-profits, HOA's, condos and manufacturers. The ideal candidate will have experience handling tasks from A to Z, such as processing and renewal of policies, endorsements, and rating and quoting of new and renewal business. This position requires thorough documentation of conversations, emails and correspondence with customers and carriers in the Agency Management System.Skills:Exceptional interpersonal and customer service skills to build client and carrier relationships and negotiate with carriers in the best interest of the client High level of integrityStrong attention to detailExcellent verbal and written communication skillsIntermediate mathematical skills as they apply to rating and servicing policiesAbility to handle problem situations in a professional mannerAbility to multi-task and organize and prioritize workload, and work under minimal supervisionExperience: At least 3 years independent agency experience preferredLicensing and Credentials: Active FL 2-20 Property & Casualty license requiredProfessional designations, such as CIC desired, but not requiredSystems:Proficient with Microsoft Excel, Word, PowerPoint, and OutlookApplied Epic experience preferred, but knowledge of similar Account Management System (AMS) is acceptableLocation: Lakeland, FLHybrid/Remote work schedule available for qualified candidatesPerks & Benefits:Generous employee benefits package which includes a robust wellness programEmployee Ownership OpportunitiesCareer progression opportunity - the potential for growth within the companyExcellent work/life balancePhysical Requirements:Ability to lift 25 poundsRepeated use of sight to read documents and computer screensRepeated use of hearing and speech to communicate on telephone and in personRepetitive hand movements, such as keyboarding, writing, 10-keyWalking, bending, sitting, reaching and stretching in all directions