Overview:
Alera Group's Healthcare Liability Team is looking for a Commercial Lines Account Coordinator to join their team! This position is designed to build the skills set to advance to an Account Manager position.
Alera Groups Healthcare Liability Team is composed of a collaborative team of physicians, attorneys, and insurance professionals with deep expertise in the insurance needs of healthcare practices. Our medical and legal backgrounds, coupled with insurance capabilities and market leverage, set us apart in the marketplace and give us a unique ability to understand, identify and address the liability risks and exposures facing the healthcare industry.
Commercial Lines Account Coordinators support account managers, account executives, and producers by handling various tasks and ensure that all interactions between the organization, clients, and vendors are positive and productive.
Responsibilities:
- Enter client and policy information into the agency management system.
- Collaborate easily with co-workers; keep shared information up to date.
- Review policies, process change requests, follow up with carriers, review endorsements, and invoice clients.
- Building a strong understanding in Medical Malpractice Liability Insurance and other ancillary liability lines.
- Begin handling and understanding small business accounts.
- Assisting in the renewal and new business processes.
- Building and maintaining relationships with carrier partners, doctors, medical firms, front office staff, and personnel in other Alera firms.
- Assisting account management team in generating certificates of insurance, documents, and proposals.
- Using AMS360, Microsoft Office Suite, COI generator, and other Alera HCL Tools.
- Manages ad hoc tasks related to account maintenance, as required.
Qualifications:
- High School diploma or equivalent education.
- Strong organization and written/verbal communication skills.
- Obtain a P&C license within 90 days of hire.
- Strong interpersonal skills, and self-motivated.
- Minimum 3 year(s) of work experience in customer service.
- 0 2 years of relevant insurance experience.
- Excellent data entry skills combined with strong proficiency in MS Office software and efficient execution of administrative tasks.
- Experience with AMS360 is a plus.
Equal Opportunity Employment:
- Competitive Base Salary with Growth Potential
- Generous Paid Time Off (PTO)
- 401K Match
- Medical, Dental, Vision, and Disability Insurance
- Career Growth, Training, and Development
- Wellness Programs
- Insurance License Support and Continuing Education (CE) Support
We are an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status.
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