PURPOSE:Assist Service Technician to diagnose and repair defects in any roofing system with zero-defects and assure all customer needs are efficiently and effectively addressed.DUTIES & RESPONSIBILITIES:
- Always maintain a SAFE work environment.
- Adhere to Best Roofing Fundamentals.
- Complete work as assigned by the Service Technician.
- Understand product specification requirements.
- Adhere to company processes and procedures.
- Other duties as assigned.
KEY RESULTS:
- Properly investigate and solve all service requests with zero-defect workmanship.
- Treat each customer respectfully; provide the BEST customer service possible. Direct customers to Service Technician to answer questions or address concerns.
- Work well with your Service Technician and be willing and able to learn.
SKILLS/EXPERIENCE REQUIREMENTS:
- Ability to work at heights on flat and inclined surfaces year-round in Florida weather required - roofers work on roofs.
- Ability to climb ladders and set up work requirements in a safe manner required.
- Ability to understand and follow oral and written instructions required.
- Ability to lift material, tools, and equipment constantly throughout the day required to complete the job.
- Ability to work at heights on flat and inclined surfaces year-round in Florida weather required - roofers work on roofs.
- Ability to climb ladders and set up work requirements in a safe manner required.
- Ability to understand and follow oral and written instructions required.
- Ability to lift material, tools, and equipment constantly throughout the day required to complete the job.
- Willingness to learn torching and heat welding roof material.
- Bilingual English and Spanish preferred.
- Driver's License preferred.