Commission Management Services | Client Service Representative [Consultant]
: Job Details :

**Commission Management Services | Client Service Representative [Consultant]**

**Job Description**

The Commission Management Service (CMS) team is responsible for managing the Commission Sharing Arrangements (CSAs) for our global institutional and hedge fund clients. We manage the marketing of CSAs and service existing CSA client relationships. In close partnership with the sales and trading teams, we provide customized commission management solutions to clients who wish to unbundle execution from research commissions across all their executing brokers.

We are seeking a Client Service Rep to aid the team in executing against the strategy of our evolving organization and partnering with many stakeholders to meet the needs of the business.

This position will serve as liaison for post-execution and daily operational requests between Liquidnet CMS participating clients and their corresponding CSA Brokers.

**Responsibilities**

Onboard new Members to CMA (Commission Management Aggregation) and CA (Commission Analyzer) and their Corresponding executing partners.

Act as primary account representative as well as operations associate for numerous sales representatives and trade operations team, maintaining client relationships and assisting with daily requests/inquiries

Provide Account Coverage / Relationship Management for assigned accounts to provide support in managing their Liquidnet CSA account along with their other CMPs across all their execution brokers, including but not limited to the following:

Trade Reconciliations (t+1)

Generate Monthly Statements

Payment processing

Analyze and report on client profitability

Manage the allocation and reporting of client payments

Analyze and report on key performance trends in broker vote rankings

Work with legal and compliance to structure client agreements

Oversee operational support for clients CSA account reconciliations and payments in a timely manner and ensure account balances are aligned with each Member

Assist Technology team in the development and testing of new functionality and capabilities implemented via the CMS platform.

Serve as key liaison between institutional clients, managers, street brokers, and internal departments (Finance, Technology, Sales Marketing, and Members Services).

**Skills**

Bachelors Degree

3+ years of relevant experience

Must possess an aptitude for technology, and be comfortable using multiple systems.

Enhanced knowledge of Microsoft Office (Outlook, Excel, Word, and PowerPoint) is required.

Excellent client service and communication skills.

Strong analysis skills and ability to prioritize and follow through.

Excellent organizational skills and attention to detail.

Ability to work under pressure.