Location: Canton,MA, USA
RESPONSIBILITIES
Communications:
* In partnership with the team, lead the creation of all internal and external communications including the Foundation's annual report, quarterly newsletters, and select social media as well as board, employee and franchisee communications
* Help establish national and local, as well as internal and external, communications strategies for the Dunkin' Joy in Childhood Foundation with the support of the Director
* Support communications strategies for national in-restaurant fundraising activities and campaigns
* Manage the Foundation website by creating pages, designing layouts, and regularly updating content to ensure current and relevant information
* Support in-store campaigns, including drafting comprehensive communications plans, for Dunkin' Iced Coffee Day, BARK partnership, and the annual icon program. Includes the preparation of internal readiness materials and external communications across social media, public relations, etc.
* Work closely with internal team, Dunkin' marketing and PR, local agencies, and non-profit partners (hospitals, food banks, etc.) on communication efforts around Dunkin' Joy in Childhood Foundation
* Oversee the creation and dissemination of internal meeting content to facilitate effective team communication
* Lead video development for events, in-store activations, and external campaigns
* Organize and manage the information flow to Regional Chapters and volunteers, refining existing communication methods and developing new materials tailored for these audiences
* Lead the Regional Chapter grantmaking communications strategy, including:
* Collaborating with the PR team and agency to implement local grantmaking media strategies
* Coordinating with Regional Chapters to announce grant recipients and recognize franchisees
* Maintain ongoing communications with Chapters
Public Relations:
* Support the Foundation's national PR strategy by collaborating with the Dunkin' PR team and coordinating with the Foundation's PR agency to ensure increased awareness of the Foundation's mission and activities
* In conjunction with Director, lead efforts to drive thought leadership and brand recognition, positioning the Dunkin' Joy in Childhood Foundation as an authoritative voice in the nonprofit sector
* Liaise with local PR agencies to plan Foundation events and celebrations
* Create turnkey PR toolkits for local PR agency execution of Foundation marketing programs, fundraisers, and grant celebrations
* Develop and lead creative communications strategies for the Foundation's national signature programs and regional grant programs
* Lead the creation of speaking materials, video production, and resources to maximize impact awareness and drive fundraising
Marketing Communications:
* Collaborate with internal communications, external communications, and brand teams to create integrated and consistent communication and marketing strategies that enhance the Foundation's priorities and drive engagement with its mission
* Assist in the briefing and development process of all Foundation marketing programs, including content for in-store and out-of-store asset development
* Develop opportunities for seamless integration of the Foundation into the marketing calendar and priorities
* Prepare meeting materials for agencies, marketing briefings, and strategy meetings
* Identify unique PR and marketing opportunities for Dunkin' and the Foundation to enhance visibility and recognition for grant programming, breaking through the competition
* Collaborate with the Dunkin' brand marketing team on the launch and promotion of major national marketing partnerships as well as regional fundraising and community activations
* Work with the business analytics team to develop strategic plans that drive Dunkin' goals and the Foundation mission
* Manage social media channels, including Facebook, Instagram, and LinkedIn, including strategy and calendar development
Foundation Development:
* Develop and lead creative communications strategies for the Foundation's national signature programs
* Co-lead the annual Foundation calendar planning in collaboration with the Foundation team, Dunkin' marketing media, operations, and loyalty teams
* Support board communications by preparing monthly updates, board meeting agendas, and presentations
EDUCATION AND EXPERIENCE QUALIFICATIONS
* Bachelor's Degree or Equivalent
* 5+ years of relevant experience strongly preferred
REQUIRED KNOWLEDGE, SKILLS, or ABILITIES
* A self-starter with the ability to set priorities, multi-task and remain focused within a rigorous, fast-paced and quickly changing environment
* Exemplary interpersonal, active listening, creative writing, transcribing, and facilitation skills
* Adept in navigating and managing complex communication and public relations matters
* Solid project management skills with the ability to stay on track while working on various simultaneous projects
* Proven track record of successfully introducing and implementing communication programs for external or internal audiences
* Working knowledge of social media best practices and ability to set a social media strategy/calendar and pivot as needed
* Ability to navigate ambiguity and resolve conflicts effectively while staying open to constructive feedback for continuous performance improvement
* Ability to work effectively and collaboratively as a team member with strong relationship management, time management and organizational skills
* Ability to quickly recognize escalating trends and problem solve potential root causes
Inspire Brands is a multi-brand restaurant company whose portfolio includes more than 32,000 Arby's, Baskin-Robbins, Buffalo Wild Wings, Dunkin', Jimmy John's, and SONIC restaurants worldwide.
We're made up of some of the world's most iconic restaurant brands, but we're much more than just a restaurant company. We're a team of hundreds of thousands who individually and collectively are changing the way people eat, drink, and gather around the table. We know that food is much more than a staple-it's an experience. At Inspire, that's our purpose: to ignite and nourish flavorful experiences.