Bilingual - ESL Training, Communications and Translation Specialist Summary The Bilingual ESL Training and Communications and Translation Specialist is responsible for the development and implementation of employee training programs, with a focus on ESL (English as a Second Language) training to support diverse workforce integration. This role will also oversee employee relations initiatives, foster strong community partnerships, and provide general HR support to promote a positive and inclusive workplace culture. The specialist ensures the alignment of training and community engagement strategies with the company's overall goals and values. Responsibilities/Deliverables
- ESL Training and Workforce Development - Design, develop, and implement ESL training programs for non-native English-speaking employees to enhance workplace communication and productivity.
- Partner with department managers to assess training needs and customize ESL programs accordingly.
- Facilitate both group and individual language development sessions.
- Monitor and evaluate the effectiveness of ESL training programs, using feedback and data to improve outcomes.
- Stay updated on best practices in ESL and adult learning techniques.
- Serve as a backup contact for employee relations issues, providing guidance on company policies and conflict resolution.
- Assist with conducting investigations and offer solutions for employee concerns, ensuring compliance with legal and regulatory requirements.
- Collaborate with managers to implement strategies that promote a positive work environment and high employee morale.
- Provide ongoing support for performance management, employee retention, and disciplinary processes.
- Build and maintain strong relationships with community organizations, local businesses, and educational institutions to support workforce development.
- May assist in planning and coordinating community outreach initiatives, volunteer events, and partnerships that enhance the company's visibility and reputation.
- Develop programs that engage employees in community service and corporate social responsibility (CSR) activities.
- Support the HR team with compliance training, record keeping, and employee file management.
Successful Candidate Attributes
- Strong knowledge of HR best practices, employment laws, and community engagement strategies.
- Experience designing and facilitating training programs, including ESL or similar language programs.
- Excellent interpersonal and communication skills, with the ability to work effectively with diverse employee populations.
- Ability to manage multiple priorities and meet deadlines in a fast-paced environment.
- Proficiency in HR software, Microsoft Office, and other relevant tools.
- Bilingual or multilingual capabilities, particularly in languages relevant to the workforce.
Education And Experience
- Bachelor's degree in human resources, Business Administration, Organizational Development, or a related field.
- 3+ years of experience in HR, employee relations, or training and development, preferably with a focus on ESL or workforce development.