Location: Durham,NH, USA
Position Details
Summary
Operating Title Communications Coordinator II Long Classification Title Communication Information Specialist II Campus Location Durham Department UNH Paul College Small Business Development Center Summary of Position
This position is responsible for managing SBDC's social media accounts, including content development & graphic design, monitoring engagement, and fostering an organizational presence, and preparation and dissemination of the bi-weekly SBDC newsletter. Developing and distributing marketing and promotional materials for SBDC programs for in-person and virtual use. Manage SBDC's website via developing content/layout/graphics, maintaining website with current content, and updating website as needed. Work with Education and Communications Director in the development of marketing strategies to reach individuals interested in small business resources. Develop and implement comprehensive communication plans that align with our organization's goals and values. Create engaging content for various platforms, including our website, social media channels, press releases, newsletters, and marketing materials. Marketing and coordination of SBDC programs, projects and events, outreach to stakeholders and partners. The Communications coordinator collaborates closely with the NH SBDC leadership team to create, update and maintain the NH SBDC website, social media pages and bi-weekly newsletter with current and relevant content. This position regularly collaborates with other university centers, SBDC client businesses, community partners, and stakeholders. This is a hybrid position that will require an on-campus presence as needed.
Acceptable minimum level of education Associate's Acceptable minimum years of experience 3-5 years Additional Job Information Posting Number PS4991FY25 Other minimum qualifications
* 5 years of relevant experience
* Ability to learn and adapt to new technology with ease
* Builds and maintains strong relationships both in person and virtually; collaborates well; keeps others informed appropriately
* Works well both independently and as part of a group
* Able to accurately communicate information for a variety of audiences
* Able to synthesize creative and informational content generated by others into a consistent voice and brand
* Spots potential problems and actively seeks solutions
* Experience creating and implementing a social media plan
* Understanding of basic graphic design concepts, as suitable for newsletter and social media content
* Adept with Microsoft 365 suite, including Adobe
* Experience managing professional social media accounts, including Instagram, Facebook, and/or LinkedIn
* Experience using a social media planning tool
* Flexibility/adaptability
Additional Preferred Qualifications
* Thrives in a feedback-rich environment; comfortable accepting edits from others; able to negotiate and explain the need for edits to others in a respectful manner ; proposes new ideas while understanding that not every suggestion can be approved for immediate action
* Experience using AI for creative content, or willingness to learn
* Experience creating basic graphics; experience taking and editing photographs and/or video
* Experience managing and curating creative assets
* Experience using Canva, Constant Contact, and/or Trello
* Experience using Drupal to update web content
Salary Information
Salary is complemented by a comprehensive benefits package which includes medical, dental, retirement, tuition, and paid time off.
Quicklink for Posting Percent Time Information (FTE) 1.00 Grade 18 EEO Statement
The University System of New Hampshire is an Equal Opportunity/Equal Access/Affirmative Action employer. The University System is committed to creating an environment that values and supports diversity and inclusiveness across our campus communities and encourages applications from qualified individuals who will help us achieve this mission. The University System prohibits discrimination on the basis of race, color, religion, sex, age, national origin, sexual orientation, gender identity or expression, disability, genetic information, veteran status, or marital status.
Institution Information
The University of New Hampshire is an R1 Carnegie classification research institution providing comprehensive, high-quality undergraduate and graduate programs of distinction. UNH is located in Durham on a 188-acre campus, 60 miles north of Boston and 8 miles from the Atlantic coast and is convenient to New Hampshire's lakes and mountains. There is a student enrollment of 13,000 students, with a full-time faculty of over 600, offering 90 undergraduate and more than 70 graduate programs. The University actively promotes a dynamic learning environment in which qualified individuals of differing perspectives, life experiences, and cultural backgrounds pursue academic goals with mutual respect and shared inquiry.
The UNH Diversity Resource Guide with information and programming available in the seacoast area, New Hampshire, and the region can be found here:
Posting Details
Posting Date 11/15/2024 Open Until Filled Yes Closing Date Posting Open to Internal Candidates Only? No Interested Internal Candidates Exist? No Job Category Salaried Staff (Exempt) Appointment Type Grant Funded If TERM position provide projected end date Equipment/Instruments Drivers License and Physical Requirements. Please check all items that apply. Other - Position will require occasional driving
Duties / Responsibilities
Job Duties
Duty/Responsibility
Promotion and Marketing
* Work with Education and Communications Director to develop and implement comprehensive communication plans that align with our organization's goals and values.
* Participate in the development of marketing strategies to reach individuals interested in small business resources, utilizing current channels and advancing new channels, such as increased video outlets.
* Participate in the development of marketing strategies to promote SBDC's specific programs and services, including new and ongoing programs, individual events, eCourses, members of our team, etc.
* Create engaging content for various platforms, including our website, social media channels, press releases, newsletters, and marketing materials.
* Responsible for managing SBDC's social media accounts including content development & graphic design, monitoring engagement, and supporting SBDC's organizational presence.
* Prepare external facing bi-weekly newsletters to SBDC subscribers, including content, graphics, and layout.
* Work with Director to develop and distribute promotional materials for SBDC programs for in-person and virtual use, including SBDC's Annual Impact Report, one-pagers for programs, and postcards promoting SBDC, partners, and clients.
* Manage marketing and promotional materials needed by the SBDC team for in-person events, statewide, including inventory, printing, distribution.
* Provide promotional materials (online and print) needed by organizational partners.
* Coordinate SBDC blog content, from client stories to articles on timely small business topics
* Handle the hands-on management of SBDC's website, developing and adding new content/layout/graphics, maintaining website with current content, and updating website as needed.
Duty/Responsibility
Events Management
* Coordinate planning and organizing of in-person and virtual events, including venue selection, logistical arrangements, purchasing supplies, scheduling, and serving as a primary point of contact for the event.
* Coordinate and manage on-site physical facilities and services to meet program needs, including registrations, available services, on-site setup, catering, handouts, etc. Troubleshoot and solve unanticipated problems. Arrange back-up and logical solutions to onsite challenges.
* Manage online event logistics, including registration set-up, tracking, Zoom/Teams management and the creation of new event webpages.
* Assist the NH SBDC State Director and leadership team when needed for organizational partnership outreach for projects, events, etc.
Supplemental Questions