Location: Lansing,MI, USA
Staff positions are supportive roles providing support to our rehabilitation mission. Applicants for staff positions do not need to have a barrier to employment to be eligible for these roles.Peckham, Inc. - Communications ManagerPeckham is a mission-driven, award-winning social enterprise where we strive to provide world-class vocational rehabilitation to persons with disabilities and/or barriers to employment while also providing excellent customer service to a diverse range of customers. One of Peckham's core values is “People matter to us – A WHOLE LOT” demonstrating our commitment to our people and the communities we serve. We strive to be people-centered in all we do.SUMMARYThe Communications Manager plays a pivotal role in enhancing and supporting internal communications at Peckham. This position will work closely with the Senior Brand Manager and senior leadership to develop and execute comprehensive communication strategies that impact internal and external stakeholders. This role is key in helping share the organization's internal messaging. This role supports high-level executives in shaping the organization's internal messaging, helping to drive and ensure consistent, impactful, and creative communications that align with Peckham's mission, values and culture.MAIN DUTIES AND RESPONSIBILITIESInternal Communications:Partner with Marketing team to create and execute strategic communication plans that support organizational development, change management, crises management and support organizational culture.Collaborate with senior leadership to proactively develop internal communication plans, including suggestions for the appropriate audiences, channels, messages, and time frame to meet the strategic objectives of various lines of business and the overall organization.Create materials and content for a wide range of internal communication channels (i.e. digital signage, fliers, video scripts, email communications and internal messaging campaigns, town hall meetings, leadership talking points, and other platforms) that consider all audiences/levels and address the unique needs of stakeholders while upholding brand standards.Possess strong understanding of internal audiences and ensure communication strategies effectively reach all employee populations (i.e. senior leaders, front line staff, team members).Partners with various Peckham departments to support communications strategy and ensure communications plans/content are inclusive of diverse stakeholders, aligned internally and externally, with clear voice and consistent branded message.Manage content development and strategy for Peckham's intranet - coordinate and collaborate with various departments to gather content, post and plan for relevant internal communications.Serve as Peckham's internal journalist, proactively seeking stories to highlight internal successes across the organization.External Communications SupportSupport content development and posting for Peckham's website and social media platforms (LinkedIn, Facebook, Instagram, X).Support community outreach efforts - prepare leadership staff to attend and personally attend relevant external community events that support brand and reputation of Peckham.Support content strategy and development – helping to create, curate, and manage high-quality content for various external communication channels.Measure and improve the effectiveness of messaging, channels, and practicesSUPERVISORY RESPONSIBILITIESThis position has no supervisory responsibilities.MINIMUM QUALIFICATIONSA bachelor's degree in communications, marketing, or other related field from an accredited college or universityA minimum of 3-5 years' experience leading and/or managing corporate communications.Experience developing and implementing strategic communication planning.Excellent written, verbal and interpersonal communication skills, including presentation/facilitation skills.Ability to interact and communicate effectively across all levels of an organization.Creative thinker, collaborative and team oriented.High level of accuracy and efficiency, attention to detail, and follow-throughAbility to be discreet, maintain complete confidentiality and utilize prudent judgment demonstrating integrity and sensitivity.Strong project management skills with an ability to work in a fast-paced, dynamic environment, with competing priorities.Excellent analytical and problem-solving skills.Position requires travel up to 25% of the time for business purposes (within state and out of state).PREFERRED QUALIFICATIONSLeading and communicating strategic communications plans for executive audiences. Demonstrated knowledge of key internal communications platforms and processes; experience implementing company intranet software desirable.Design skills with ability to navigate and use Adobe Creative Suite (InDesign, Photoshop, Illustrator), Canva, Hootsuite, Mailchimp, KeynoteExperience with end-to-end content development (strategy, planning, research, writing, editing, distribution, measurement)PHYSICAL AND MENTAL DEMANDSThe role requires prolonged periods of sitting, particularly during the design and development of communications materials, processes and other computer-based work. T here may also be prolonged periods of standing or sitting during presentations. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of this position. The physical demands of this position may be reasonably accommodated for individuals with disabilities on a case-by-case basis.PHYSICAL DEMANDSThe physical demands of this position may be reasonably accommodated for individuals with disabilities on a case-by-case basis.PECKHAM IS AN EQUAL OPPORTUNITY EMPLOYEREEO/AA Employer/Vet/Disabled. Peckham provides equal opportunities and does not unlawfully discriminate on the basis of race, color, religion, sex (including pregnancy, gender identity, and sexual orientation), national origin, age, disability, genetic information, height, weight, marital status, veteran status, or any other protected characteristic protected by applicable federal, state, or local law.REASONABLE ACCOMMODATION FOR APPLYING NOTICEFederal law requires employers to provide reasonable accommodation to qualified individuals with disabilities. If you require assistance or a reasonable accommodation to complete any part of your application please:Click HERE ( and you will be directed to the ILRU Directory to find an agency in your area that can assist youClick HERE ( and you will be directed to the American Jobs Center (AJC) finder to locate a center near youEmail us at ...@peckham.orgCall us at (517) ###-####Visit us at: 3510 Capital City BLVD, Lansing, MI 48906 (M-F 8am - 4pm)Examples of reasonable accommodations may include making a change to the application process, providing documents in an alternate format, using a sign language interpreter, or using specialized equipment.Business Line:AdministrationLocation:Lansing, MIWorker Sub-Type:Staff Member