Location: Cleveland,OH, USA
Department: Communications
Anticipated Work Schedule: Monday through Friday, 8:30 AM - 4:30 PM
Reports To: Director
Full Time or Part Time: Full Time
Regular or Temporary: Regular
Bargaining Unit: N/A
Classified or Unclassified: Classified
FLSA: Exempt
Summary
The purpose of this classification is to write and develop internal and external communication collateral for Cuyahoga County's Communications and Health and Human Services (HHS) Departments.
Distinguishing Characteristics
This is a journey level classification with responsibility for creating, designing, and delivering public relations, marketing, and informational materials. Employees in this classification work under general supervision of a manager but are expected to exercise judgment in performing work and ensure that assigned activities are planned and completed in a timely and efficient manner and according to applicable policies, procedures, and regulations. Essential functions may vary based on individual employee job assignment.
Essential Job Functions
Develops and writes internal and external communication collateral for assigned department; develops communication collateral (including press releases, newsletters, employee communications, web writing, blog posts, long-form articles, podcasts, videos, County business, and various campaigns and social media posts); designs, prints, and installs both digital and physical signage; maintains relationships with subject matter experts from different County departments, the media, and other outside sources; updates web pages for various County websites; researches information to prepare for writing stories using online, in-print, and authoritative sources; gathers input from relevant stakeholders and subject matter experts for press release development, blog posts, and media; reviews and analyzes data gathered from sources for content production; collaborates with all County agencies to develop their communication strategies and tactics; develops online surveys to understand the County and community's perspective on specific issues.
Proposes and develops ideas and strategies to enhance the County's public image; communicates with media personnel regarding Cuyahoga County stories or press releases; facilitates interviews for news media; monitors media coverage via online resources and social media; drafts and/or pitches ideas for approval by the Chief Communications Officer or Council; assists with creating speeches and presentations for County departments and directors; assists in promotion of employee events.
Reviews, coordinates, and responds to public records requests for assigned department; utilizes storage software to log and track requests; gathers materials and information to send in response to requests; assists with public records audits by answering questions and providing information.
Develops, coordinates, and executes community education and outreach events; ensures County missions, vision, and values are reflected in content and event materials; researches event opportunities; applies and registers for events on behalf of County agencies' communication plans; coordinates with other County offices for scheduling, volunteers, logistics, and attending and monitoring public engagement during an event
Minimum Requirements
Bachelor's degree in public relations, communications, or related field with three (3) years of public relations, marketing communications, or journalism experience; or any equivalent combination of education, training, and experience.
Application Process
This is a competitive, classified position. The Personnel Review Commission (PRC) will check your application to make sure you meet the minimum qualifications. If you do, the PRC will invite you to take a civil service examination. The exam is specific to this position. Everyone who passes the exam goes on an eligibility list. To fill this opening, the PRC sends the hiring department and Human Resources (HR) a certified eligibility list with the top 25% candidates (or at least the ten highest scoring candidates, whichever is greater). HR helps the hiring department decide who from the certified list to follow up with for interviews and then a job offer.
Most of our communication with candidates is through email. Regularly check the email address you gave us in your job profile. Watch your Spam folder, just in case.
If we offer you a job, you must pass a drug screen and background check before the offer becomes final. Prior criminal convictions do not automatically disqualify you from employment; the County looks at criminal convictions on a case-by-case basis using the guidelines in Chapter 306 of the County Code.
EQUAL OPPORTUNITY EMPLOYER
Cuyahoga County is committed to fostering a diverse and inclusive workforce, which includes building an environment that respects the individual, promotes innovation and offers opportunities for all employees to develop to their full potential. A diverse workforce helps the County realize its full potential. The County benefits from the creativity and innovation that results when people with different experiences, perspectives, and cultural backgrounds work together.
The County is committed to providing equal employment opportunities for all individuals regardless of race, color, ancestry, national origin, language, religion, citizenship status, sex, age, marital status, sexual preference or orientation, gender identity/expression, military/veteran status, disability, genetic information, membership in a collective bargaining unit, status with regard to public assistance, or political affiliation. If you are a person with a disability and unable to use or access this site as a result of your disability, you may request a reasonable accommodation by calling (216) ###-#### or via email ...@CuyahogaCounty.us.
Cuyahoga County is committed to fostering a diverse and inclusive workforce, which includes building an environment that respects the individual, promotes innovation and offers opportunities for all employees to develop to their full potential. A diverse workforce helps the County realize its full potential. The County benefits from the creativity and innovation that results when people with different experiences, perspectives, and cultural backgrounds work together.