Community Account Representative 2, Community Account Sales
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Community Account Representative 2, Community Account Sales

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locations MA - Chelmsford, 5 Omni Way

time type Full time

posted on Posted Yesterday

job requisition id R395340

Job Summary

Responsible for increasing the number of active subscribers and product penetration in assigned multi-dwelling properties/communities by selling and promoting Comcast products including video, high-speed Internet, voice and XFINITY Home. Develop strong relationships with property management that is conducive to the sale and retention of Comcast products and services. Provide ongoing sales support to assigned MDU properties. Utilizes advanced knowledge of Comcast's products and services as well as sales process experience to maximize sales. Works with moderate guidance in own area of knowledge.

Core Responsibilities

• Demonstrates advanced knowledge of Comcast products, selling and promoting offerings to customers on-site within multi dwelling units.
• Meets and exceeds sales goals including net add improvement and penetration goals as established by local market.
• Proactively follows-up with customer and property staff as appropriate regarding sales, product, technical, or customer care issues.
• Develops strong working relationships with property management and leasing staff of MDU properties.
• Calls on and visits all new build MDU properties on regular and consistent basis.
• Effectively utilizes Microsoft Office, Google, Facebook, Twitter, mobile apps and other software programs and social media to drive online marketing efforts.
• Regular, consistent and punctual attendance. Must be able to work nights and weekends, variable schedule(s) and overtime as necessary.
• Other duties and responsibilities as assigned.

Employees at all levels are expected to:

• Understand our Operating Principles; make them the guidelines for how you do your job.
• Own the customer experience - think and act in ways that put our customers first.
• Know your stuff - be enthusiastic learners, users and advocates of our game-changing technology.
• Win as a team - make big things happen by working together.
• Drive results and growth.
• Respect and promote inclusion & diversity.
• Do what's right for each other, our customers, investors and our communities.

Skills

Communication, Critical Thinking Problem Solving, Customer-Focused, Persuasion, Professional Integrity, Relationship Building, Resilience, Self Motivation, Technical Knowledge, Workplace Organization

Compensation

Base Pay: $50,482.08 Total Target Compensation (Base Pay plus Targeted Commission): $70,482.08

Base pay is one part of the Total Rewards that Comcast provides to compensate and recognize employees for their work. Most sales positions are eligible for a Commission under the terms of an applicable plan.

Education

Bachelor's Degree While possessing the stated degree is preferred, Comcast also may consider applicants who hold some combination of coursework and experience, or who have extensive related professional experience.

Relative Work Experience

2-5 Years

Comcast is proud to be an equal opportunity workplace. We will consider all qualified applicants for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, disability, veteran status, genetic information, or any other basis protected by applicable law.

About Us

At Comcast, you have the power to connect the world. Your career options are endless as you grow in your career. Explore your future with access to a variety of teams, locations, and resources in an expanding network.

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