COMMUNITY ENGAGEMENT COORDINATOR (CIRCLE OF WELCOME)
: Job Details :

Job DetailsJob Location LSC-Child and Family Services-Salisbury - Salisbury, NC Remote Type Hybrid Position Type Full Time Salary Range $23.08 Hourly Travel Percentage None Job Shift First Shift Description Position Purpose/Summary: The Community Engagement Coordinator supports the New American Program (NAP) staff by fulfilling volunteer requests, identifying material and service gaps, accessing resources, and establishing new community and organizational partnerships. Essential Functions: (Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.) 1. Recruits, inspires, trains, and coordinates volunteers to support the NAP program. 2. Conducts orientation for new volunteers, educates on relevant cultural practices, and prepares them for specific duties. 3. Develops assignments appropriate to volunteers' interests, coordinates schedules for such assignments, and places volunteer in roles most appropriately suited to needs, availability, and abilities. 4. Manages, builds, and maintains relationships with individual volunteers and volunteer groups. 5. Advise the Case Management team of any issues arising from volunteer and client interactions and/or volunteer service delivery. 6. Implements standard operating procedures, reviews, and improvements to enhance volunteer services and activities. 7. Ensures that all volunteers are vetted by HR and abide by LSC policies. 8. Monitors volunteers' satisfaction, productivity and provides recognition as appropriate. 9. Regularly solicits updated list of in-kind needs from NAP staff, to be shared with volunteer and donor lists. 10. Records in-kind donations. 11. With NAP staff input, identifies material and services needs to support program success. 12. Researches and reaches out to community groups and organizations to establish partnerships with the aim of meeting NAP needs. 13. Perform other duties as requested. Qualifications Education: BA / BS in related field. Experience: 2 years of experience in volunteer recruitment, training, coordination, and management; 2 years of experience in outreach and partnership development and management; previous experience in refugee resettlement and cross-cultural environments preferred. Specific skills/abilities: Excellent interpersonal skills and communication, both written and oral. Exceptional presentation and training skills. Ability to maintain a pleasant, customer-centered demeanor and professional image under a variety of challenging situations. Strong organizational and time management skills. Ability to prioritize, multi-task, and change direction quickly. Exceptional relationship building and community outreach skills. Ability to nurture and maintain partnerships. Ability to work as a team member and independently, with a high level of self-motivation. Skill in using computer applications applicable to the department as well as database, Excel, and Microsoft Word. Desire to connect with people from diverse backgrounds. Analytical skills to interpret and communicate policies and procedures, and identify and initiate appropriate corrective action to resolve problems. Specialized knowledge, licenses, etc: High level of computer literacy is required, with proficiency in MS Office (Word, Excel, Power Point) as well as Internet and e-mail applications. Valid NC or SC driver's license. Valid insurance and a reliable vehicle to be able to travel locally as required for the performance of duties.