Community Health Advocate
: Job Details :

Job Title: Community Health AdvocateDepartment: Community WellnessSupervisor: Wellness DirectorFLSA: Non-ExemptCompensation: $20-25/hour + Benefits DOETelework: Eligible for Limited Telework after 90 DaysDate Revised: May 21, 2024MISSION The Mission of Native American LifeLines is to promote health and social resiliency within Urban American Indian communities. Native American LifeLines applies principles of trauma informed care to provide culturally centered behavioral health, dental, outreach and referral services.AGENCY OVERVIEW Native American Lifelines Inc. (NAL) is a small nonprofit community-based agency in Baltimore, MD, with an additional service location in Boston, MA. NAL serves American Indians/Alaskan Natives, primarily providing health education, health promotion, case management, substance abuse counseling, dental services, transportation, and support groups.POSITION SUMMARY The Community Health Advocate is a frontline public health worker responsible for building trusting and sustainable relationships with community members that result in increased access to health care. This position will work closely with staff and leadership to advance direct care initiatives by providing care coordination and connection to resources and programs that support Health Promotion and Disease Prevention efforts. The CHA will serve as a liaison or intermediary between health/social services and the community to facilitate access to services and improve the quality and cultural competence of service delivery.ESSENTIAL DUTIES Contribute to the achievement of established organization goals and objectives and adhere to organizational and departmental policies, procedures, quality standards, and safety standards.Assist individuals with understanding their health condition(s) and develop strategies to support their health and well-being.Facilitate health care and social service system navigation. Proactively identify and refer individuals to federal, state, private, and non-profit health and human services programs.Identify or contact community members engaged in or eligible for NAL services, connecting them with routine care and other priority preventive care needs.Advise clients or community groups on issues related to risk prevention and perform basic diagnostic procedures.Transport or accompany clients to scheduled health appointments or referral sites.Attend community meetings and health fairs to understand community issues or to build relationships with community members.Document all patient encounters in the electronic health record system.Participate in multidisciplinary quality and service improvement teams as appropriate.Other duties as assigned.KNOWLEDGE, SKILLS, AND ABILITIES Effective oral and written communication skills with a variety of audiences.Ability to reason and problem solve.Personal knowledge of target population.Cultural knowledge and ability to provide culturally attuned services.Knowledge of local resources and system navigation.Basic knowledge of general health and public health indicators.Advocacy and community capacity building skills.Care coordination skills among individuals and community groups.Self- and Situational-Awareness.Understanding of community outreach methods and strategies.Understanding of ethics and confidentiality issues.Ability to use and understand health information technology.Managing work time appropriately in a variety of settings.EDUCATION AND/OR EXPERIENCE Background Check is RequiredRequired Qualifications High School Diploma or GED1 year work- or volunteer-experience in a healthcare setting.Preferred Qualifications Bachelor's Degree1-3 years' experience as a Community Health Advocate.Driver's License and access to reliable transportation.Community Health Worker certification or willingness to earn a CHW certificate.Familiarity with medical terminology preferred.TELEWORK/REMOTE WORK This position is eligible for limited telework after 90 days, or situationally as determined by leadership.HOURS Business hours are Monday - Friday 9am – 5pm. Some evenings and weekends are required.BENEFITS In addition to salary, you receive the following benefits after your 90-day probationary period:Medical, Dental, and Vision coverageEAP (Employee Assistance Program), STD/LTD, AD&D, Life coverageMedical and Dependent Care Flexible Spending Accounts3% match SIMPLE IRA (after 1 year)Assistance with applicable licensure feesAssistance with continuing education creditsPTO/HOLIDAYSINDIAN HIRING PREFERENCE This position is funded by the US Department of Health and Human Services' Indian Health Service division and as such is an Indian Hiring Preference position.EQUAL EMPLOYMENT OPPORTUNITY Native American LifeLines, Inc. is a diverse, inclusive workforce that provides equal employment opportunity for all candidates and employees.If assistance is needed in completing this application, please email us at ...@nativelifelines.org and include your name, preferred contact information, position you are applying for, and any questions you have.#J-18808-Ljbffr