Job Description This position is responsible for providing UT Health San Antonio study participants with education, support, and navigation services that are tailored to their identified needs. The candidate will be responsible for ensuring that participants receive safe, quality, and valuable, participant-centered support by collaborating with members of the Checkmate: Fighting Colorectal Cancer through Screening and Avanzando Equidad de Salud teams. Responsibilities To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
- Establish relationships with members of the study team and external community organizations.
- Outreach to and assess participants needs, provided appropriate resource materials, and provide navigation services.
- Document detailed outreach notes in participants electronic medical record and in REDCap.
- Perform outreach calls, engage in face-to-face encounters, and perform home visits when necessary (i.e., patient unable to get to clinic).
- Establish trusting relationships with participants while providing general support and encouragement.
- Discuss changes in participants identified needs with members of the study team.
- Participate in team meetings and other meetings as scheduled.
- Perform other duties as designated by the study team.
Qualifications
- Ability to communicate and interact with diverse levels of individuals.
- Ability to work as part of a team or individually while meeting deadlines in a multi-tasking environment.
- Bilingual (English and Spanish) with high proficiency in spoken and written Spanish.
- Excellent time management, organizational and interpersonal skills.
- Experience engaging with clinical teams.
- Strong organizational skills, attention to detail and accuracy.
- Strong problem-solving skills.
EDUCATION:
- High School Diploma or GED is required.
EXPERIENCE:
- One (1) year of related experience is required.
- Bilingual (English and Spanish) is highly preferred.
LICENSE AND CERTIFICATION:
- Successful completion of a Community Health Worker formal training program such as from a college or other education institution is preferred.
About Us
Benefits Overview UT Health San Antonio offers an excellent benefits package for its employees. Employees who work at least 20 hours a week, with an appointment of at least 4.5 months, are eligible for benefits.
Medical - UT SELECT Medical insurance is offered free for employees and administered by Blue Cross and Blue Shield of Texas. Family members can be added to the plan through payroll deduction. Employees and their dependents can also receive discounted copays and coinsurance when using UT Health Physicians, a network of 800 premier physicians including more than 100 specialists.
Dental - Three dental insurance plan options are available for employees and their families through Delta Dental Insurance Company, two PPOs and one dental HMO plan. Both PPO plans allow employees to choose any licensed dentist.
Vision - Fully insured Vision Care benefits are offered by Superior Vision Services. Two vision plan options that offer either standard or enhanced vision benefits. Life Employees receive $40,000 of group term life insurance and $40,000 of basic accidental death and dismemberment insurance for free, with options to purchase additional employee and dependent coverage for both at group rates.
Retirement - Employees are eligible for either the Teacher Retirement System (TRS) or the Optional Retirement Plan (ORP). TRS is a defined benefit retirement plan which UT Health matches employee contributions. ORP is for eligible faculty staff employees. Voluntary retirement programs are also available to invest before- or after-tax dollars with the choice of five quality retirement plan providers.
Time Off - A generous leave program offers multiple paid leave options:
- Front-loaded Paid Time Off: 128 to 208 hours (16 to 26 days) of Paid Time Off based on years of service, given at the start of each fiscal year. PTO may be prorated in year one based on date of hire.
- Extended Illness Bank: 8 hours (1 day) accrued per month which can be used for illness or injury after one day of Paid Time Off is taken.
- Paid Family Leave: Up to 240 hours (6 weeks) to care for a spouse, child, or parent after 6 months of consecutive employment.
- Holidays: 12 set paid holidays each year.
FSAs - Employees can enroll in flexible spending accounts (FSAs) to set aside money from earnings before taxes for qualifying dependent day care expenses or out-of-pocket health care expenses.
Discounts - Employees enjoy a range of discounts on services, tickets, and gym membership.
EEO Statement UT Health San Antonio is an equal employment opportunity and affirmative action employer. It is our policy to promote and ensure equal employment opportunity for all individuals without regard to race, color, religion, sex, gender identity, national origin, age, sexual orientation, disability, or veteran status.