Community Health Worker
: Job Details :

CHW will employ an integrated approach to care management and community and will buildindividual and community self-health management competencies by growingindividual/community health knowledgebase and promoting self-sufficiency through a range of activities such as outreach, community education, informal counseling, social support andadvocacy.Essential Functions:The Community Health Worker will serve as the essential link between patients and all other care providers.* Assess barriers to taking medication and remaining in medical care implement interventions developed by the patient's care team* Provide engagement reengagement services to patients utilizing a strength based and harm reduction framework* Provide community-based services and clients residents and natural environment as well as health institutions* Coach patience and setting his or her own goals and identifying realistic steps to achieve the goals.* Help patients reestablish sense of self and personal aspirations related to life goals and navigate various systems that provide benefits care or services required by law* Assist patients in understanding their diagnosis treatment options and resources available to them* Follow up with specialty appointments outside of spectrum health services including inpatient settings* Meet and communicate regularly with medical providers case management and mental health staff to promote coordination of collaborative care* Engage in advocacy on behalf of stigmatized and disenfranchised populations* Record patient care management information in the EMR training provided and other software no later than 24 hours after patient contact* Attend regular staff meetings trainings and other meetings as requested* Manage assigned caseload of patients* Other duties as assignedService Coordination* The community health worker is responsible for assuring that services required by the client or coordinated which assist the client in meeting long term and short-term goals* The community health worker will maintain current information on available services to patients living with or at high risk of HIV/AIDS in Philadelphia* The community health worker will be responsible for making quick decisions in the event that a crisis occurs therefore she or she must be easily accessible to the client.Supervisory ResponsibilitiesNoneQualifications/Experience:* High school diploma or its equivalent* Successful completion of a community health worker's formal training program institution is preferred* Knowledge of some medical terminology preferred* Basic computer skills* The community health worker will have demonstrated experience in the field possesses strong interpersonal communication skills be patient outgoing and sensitive* Have cultural awareness and competency related to race, sex, gender, language, and religion.* Experience working with adults who have HIV a mental illness, substance abusers, a criminal record and or health concerns preferred* De-escalation and crisis management skills* Harm reduction philosophy* Demonstrated critical thinking problem solving effective communication and time management skills* Demonstrated ability to work effectively in an interdisciplinary team format* Excellent analytical customer service skills to facilitate care plans and the resolution of case management problems* Familiarity and comfort with public transportation* Ability and willingness to provide emotional support and encouragement and motivational to patientsLicenses and Certifications* High school diploma, or equivalent* CHW certification, preferred* Valid Pennsylvania driver's license