This is an in-field position.Our Organization: Welcome to Arkos Health! We are a value-based healthcare company providing solutions for payors and providers by combining unique technology with in-home, virtual, and in-clinical care for patients. Backed by a robust technology platform, innovative software, and a light human touch, Arkos Health is committed to delivering advanced and accessible community-based services allowing our clients to live healthier, more independent lives. How do we do this? Arkos serves health plans and provider organizations by managing their highest-risk and highest-cost populations. Our goal is to be the most valued partner to health plans, service providers, and the community we collectively serve. How You'll Make a Difference: Arkos Health is seeking a Community Health Worker. The Community Health Worker will be responsible for enhancing the quality of patient management and to promote continuity of care and cost effectiveness through therapeutic interaction, supportive education, active listening, advocacy, collaboration with providers, internal and external, and community resource referral. CHW will act as liaison between the community and health care organization. They work to improve the delivery of health education, follow-up care, and case management. The CHW will address health disparities particularly where they persist; for racial and ethnic minorities, people living in rural areas, individuals with disabilities, and sexual and gender minority populations.Essential Duties and Responsibilities:
- Conduct outreach efforts to engage with members, complete assessments, and provide services to best support their overall health
- Assist members in their homes, community, or clinic setting
- Communicate to members/patients the purposes of our programs and the impact or improvement it may have on their well-being
- Document all member encounters
- Document activities, care and service plans, and outcomes or achieve goals achieved by the member in an effective manner
- Educate members on how to properly use the Emergency Room and provide information for viable alternatives
- Coach members in the management of their chronic health conditions and self-care
- Assist members in understanding care plans and instructions given by medical professionals
- Motivate and encourage patients/members to be active and engaged participants in their health and wellbeing
- Advocate for members in any medical and/ or behavioral health setting
- Assist members in accessing health-related services, including obtaining a medical home, providing instruction on using the medical home appropriately, and overcoming barriers to obtaining needed medical care and /or social services
- Demonstrated ability to remain calm in crisis situations
Qualifications and Skills:
- Must have current BLS/CPR certification
- Must have a Finger print clearance card, or the ability to obtain
- Must have proof of current TB test- company provided
- Current Hep B test- or waiver - company provided
- Current Flu shot- or waiver and mask
- Experience interacting with people with behavioral health issues
- Must have valid Arizona driver license and appropriate liability insurance
- Must be comfortable driving in the field up to 80% of the time
- High school diploma or equivalent
- Excellent written and verbal communication, relationship-building, and problem solving skills
- Highly organized and able to prioritize one's own workload
- Strong customer service skills with exceptional attention to detail
- Proficient with Microsoft Office
- Previous experience using EMR systems would be an advantage
Benefits:
- Employer-paid Medical premiums at no cost to you
- Employer-paid Dental premiums at no cost to you
- Employer-paid Vision premiums at no cost to you
- Employer-paid Short-Term Disability premiums at no cost to you
- Employer-paid Life Insurance premiums at no cost to you
- Employer matching 401(k)
- 15 days annual combined sick/vacation and 9 days of holiday during your first year
- Your Birthday off!
Must complete ourCulture Index Survey. Take the assessment at This is not a pass/fail test and does not measure intelligence. Arkos Health EEO Statement: We are an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity or expression, pregnancy, age, national origin, disability status, genetic information, protected veteran status, or any other characteristic protected by law. Arkos Healthis a drug-free workplace. All job applicants selected for employment are required to submit to a pre-employment drug test and background check. Arkos Health participates in E-Verify to confirm eligibility to work in the United States. To view the details on this program, visit our career page at Careers - Arkos Health