Location: Philadelphia,PA, USA
CHW will employ an integrated approach to care management and community and will build
individual and community self-health management competencies by growing
individual/community health knowledgebase and promoting self-sufficiency through a range of activities such as outreach, community education, informal counseling, social support and
advocacy.
Essential Functions:
The Community Health Worker will serve as the essential link between patients and all other care providers.
* Assess barriers to taking medication and remaining in medical care implement interventions developed by the patient's care team
* Provide engagement reengagement services to patients utilizing a strength based and harm reduction framework
* Provide community-based services and clients residents and natural environment as well as health institutions
* Coach patience and setting his or her own goals and identifying realistic steps to achieve the goals.
* Help patients reestablish sense of self and personal aspirations related to life goals and navigate various systems that provide benefits care or services required by law
* Assist patients in understanding their diagnosis treatment options and resources available to them
* Follow up with specialty appointments outside of spectrum health services including inpatient settings
* Meet and communicate regularly with medical providers case management and mental health staff to promote coordination of collaborative care
* Engage in advocacy on behalf of stigmatized and disenfranchised populations
* Record patient care management information in the EMR training provided and other software no later than 24 hours after patient contact
* Attend regular staff meetings trainings and other meetings as requested
* Manage assigned caseload of patients
* Other duties as assigned
Service Coordination
* The community health worker is responsible for assuring that services required by the client or coordinated which assist the client in meeting long term and short-term goals
* The community health worker will maintain current information on available services to patients living with or at high risk of HIV/AIDS in Philadelphia
* The community health worker will be responsible for making quick decisions in the event that a crisis occurs therefore she or she must be easily accessible to the client.
Supervisory Responsibilities
None
Qualifications/Experience:
* High school diploma or its equivalent
* Successful completion of a community health worker's formal training program institution is preferred
* Knowledge of some medical terminology preferred
* Basic computer skills
* The community health worker will have demonstrated experience in the field possesses strong interpersonal communication skills be patient outgoing and sensitive
* Have cultural awareness and competency related to race, sex, gender, language, and religion.
* Experience working with adults who have HIV a mental illness, substance abusers, a criminal record and or health concerns preferred
* De-escalation and crisis management skills
* Harm reduction philosophy
* Demonstrated critical thinking problem solving effective communication and time management skills
* Demonstrated ability to work effectively in an interdisciplinary team format
* Excellent analytical customer service skills to facilitate care plans and the resolution of case management problems
* Familiarity and comfort with public transportation
* Ability and willingness to provide emotional support and encouragement and motivational to patients
Licenses and Certifications
* High school diploma, or equivalent
* CHW certification, preferred
* Valid Pennsylvania driver's license