Community Health Worker Senior - Case Management
: Job Details :

Summary:

May be grant funded. May have a degree in a related field. Conducts advanced outreach to community. May coordinate charitable programs. Develops relationship with community and community leaders.

The Community Health Worker (CHW) provides culturally appropriate support and information for the patient and their families in a series of structured visits and follow-up phone calls in a variety of settings, including the patient's home. Knowledge of resources in the community and refers patients to them. Assists patients in their understanding of how to use healthcare and social services and manage their Patient Health Record (PHR). Has a holistic and interdisciplinary approach to care management and health promotion. Builds relationships with the patient, their families, healthcare providers and the community. Assist patients in finding and understanding how to use a Medical Home (patient's primary choice of physician or clinic), pharmacy assistance programs, dental services, diagnostic services, transportation, behavioral health services and other services as needed. Refer patients to healthcare and social services and follows-up on all referrals. Follow care pathways (evidence-based steps) designed and selected to deal with patients' specific health and social concerns and problems. Document activities through appropriate record keeping that follows the organization's policies and procedures. Maintains patient registry. Consult with administrative supervisor and clinical supervisor to coordinate activities and schedule and to address identified health care needs of the patient. Educate patients and their families in healthy lifestyles and promote health behavior change. Encourage patient to set goals, identify barriers and challenges and monitor their own conditions.

The CHRISTUS Children's Hospital, established in 1959, was the first children's hospital in South-Central Texas. Located downtown, this 190-plus-bed hospital serves more than 70,000 children annually from San Antonio, South Texas and around the world. The hospital (in partnership with Baylor College of Medicine) is the only academic children's hospital in San Antonio. Our highly specialized services meet the unique medical needs of children, from Pediatric and Neonatal Intensive Care to Children's Emergency Services, the latest treatments for deformities of the spine including titanium rib implants and halo traction, a Heart Center, a specialized asthma program, a highly regarded Cancer and Blood Disorders Center, and growing maternal services to include consultation, delivery, and maternal fetal medicine.

Requirements:

Education/Skills

• High school diploma or equivalent
• Proven ability to teach others
• Good judgment, initiative, and flexibility
• Demonstrated effectiveness as an advocate for others
• Demonstrated commitment to serving vulnerable populations
• Must possess broad knowledge about the community, health and health issues, and social services
• Must demonstrate professional conduct at all times
• Bilingual (English/Spanish) preferred

Experience

• Community Health Worker certificate or at least two years of work with a health care provider or community-based organization in the area
• Caseworker or Medical Assistant preferred

Licenses, Registrations, or Certifications

• CPR (American Heart Association)
• De-escalation training required within 90 days of hire/transfer date.

Work Type:

Full Time

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