Location: Tampa,FL, USA
Become a part of our caring community and help us put health first
The Community Management Professional 2 cultivates the organization's social community through community advocacy programs and active engagement with community members. The Community Management Professional 2 work assignments are varied and frequently require interpretation and independent determination of the appropriate courses of action.
The Community Management Professional 2 builds visibility and credibility of organization's products and services throughout community via chats, posts, and interactions. Strategizes methods to scale communities and drive greater connections among community members. Engages new community members. Understands department, segment, and organizational strategy and operating objectives, including their linkages to related areas. Makes decisions regarding own work methods, occasionally in ambiguous situations, and requires minimal direction and receives guidance where needed. Follows established guidelines/procedures.
Use your skills to make an impact
Required qualifications:
* Bachelor's degree
* Experience working with community-based organization, healthcare or government programs serving Medicaid beneficiaries or vulnerable populations
* Proficient in general administration and data management systems
* Knowledge of and ability to navigate community resources
* Ability to manage multiple priorities in a fast-paced environment
* Goal-oriented, and a team player
* Comfortable Public Speaking
* Strong knowledge of CBO/FBO operating structures, SDOH and health equity
* Understanding of marketing, social media and public relations and its connection to a field-based role
* Must be passionate about contributing to an organization focused on continuously improving consumer experiences
* Proven interpersonal skills and ability to efficiently interact with external stakeholders, internal stakeholders and Medicaid members representing a wide array of cultures, experiences and socioeconomic backgrounds
Preferred Qualifications
* Background in community outreach, education and/or nonprofits, marketing
* Experience in supporting Medicaid health plans and/or underserved populations
* Understanding of the unique geography of Tampa-Bay and it surrounding counties
* Ability to lift a minimum of 20 pounds
Additional Requirements / Adherence
Work Style: Combination remote work at home and travel within Tampa Bay and its surrounding Counties
Hours: Monday through Friday 8:00 AM to 5:00 PM Eastern Time/ Occasional weekend Requirements
Travel:
* 50-75% travel to public/community outreach events, community-based councils, committees, etc.
* Occasional overnight/weekend stays, as needed to meet business needs
Driver's License, Insurance, and Automobile Policy:
* Must have a valid driver's license with reliable transportation and the ability to travel within the state of Florida, as required
* This role is part of Humana's Driver safety program, therefore requires an individual to have a valid state driver's license and proof of personal vehicle liability insurance with at least $25,000 bodily injury per person/$25,000 bodily injury per event /$10,000 for property damage
Remote Work at Home Requirements
* Must have the ability to provide a high speed DSL or cable modem for a home office
* A minimum standard speed for optimal performance of 25x10 (25mpbs download x 10mpbs upload) is required
* Satellite and Wireless Internet service is NOT allowed for this role
A dedicated space lacking ongoing interruptions to protect member PHI / HIPAA information
As part of our hiring process for this opportunity, we will be using an interviewing technology called HireVue to enhance our hiring and decision-making ability. HireVue allows us to quickly connect and gain valuable information from you pertaining to your relevant skills and experience at a time that is best for your schedule.
Scheduled Weekly Hours
40
Pay Range
The compensation range below reflects a good faith estimate of starting base pay for full time (40 hours per week) employment at the time of posting. The pay range may be higher or lower based on geographic location and individual pay will vary based on demonstrated job related skills, knowledge, experience, education, certifications, etc.
$52,500 - $72,300 per year
This job is eligible for a bonus incentive plan. This incentive opportunity is based upon company and/or individual performance.
Description of Benefits
Humana, Inc. and its affiliated subsidiaries (collectively, Humana ) offers competitive benefits that support whole-person well-being. Associate benefits are designed to encourage personal wellness and smart healthcare decisions for you and your family while also knowing your life extends outside of work. Among our benefits, Humana provides medical, dental and vision benefits, 401(k) retirement savings plan, time off (including paid time off, company and personal holidays, volunteer time off, paid parental and caregiver leave), short-term and long-term disability, life insurance and many other opportunities.
About Us
Humana Inc. (NYSE: HUM) is committed to putting health first - for our teammates, our customers and our company. Through our Humana insurance services and CenterWell healthcare services, we make it easier for the millions of people we serve to achieve their best health - delivering the care and service they need, when they need it. These efforts are leading to a better quality of life for people with Medicare, Medicaid, families, individuals, military service personnel, and communities at large.
Equal Opportunity Employer
It is the policy of Humana not to discriminate against any employee or applicant for employment because of race, color, religion, sex, sexual orientation, gender identity, national origin, age, marital status, genetic information, disability or veteran status. It is also the policy of?Humana?to take affirmative action to employ and to advance in employment, all persons regardless of race, color, religion, sex, sexual orientation, gender identity, national origin, age, marital status, genetic information, disability or protected veteran status, and to base all employment decisions only on valid job requirements. This policy shall apply to all employment actions, including but not limited to recruitment, hiring, upgrading, promotion, transfer, demotion, layoff, recall, termination, rates of pay or other forms of compensation and selection for training, including apprenticeship, at all levels of employment.