Community Manager
: Job Details :

We are looking for a dynamic Community Manager with a great attitude and exceptional customer service to manage a property McCloud area. This person will be responsible for various phases of managing the properties, including HUD certifications, the leasing and application process, rent collections, accounts payable, and maintaining exceptional customer service with prospects, residents and owners. This person will have a great attitude, be pro-active, have attention to detail, and able to work together as a team in a fast-paced environment.Arrowhead Housing is a boutique property management company dedicated to creating unique experiences. We manage various size properties, including apartment communities. We are customer and resident-focused and unwavering committed to the highest of standards. We look for big-picture, strategic thinkers with operations and execution experience and an eye for continuous innovationThe Community Manager manages the building operations and property management team members ensuring the fiscal and operational success of the building. The Community Manager shall thoroughly understand the physical condition of the properties and shall have a high level of knowledge of all contracts, building rules, procedures, and operating policies affecting the buildings. With excellent customer service skills, the Community Manager will work with residents and maintenance team members to support the property retention goals. Strong team work and accountability are key attributes of the successful Community Manager. Additional responsibilities and qualifications for the for the Community Manager include the followingQUALIFICATIONS:Education:High school diploma or equivalent required. College or supplemental courses preferred, but not required.Experience:At least four years of related business, customer service or administrative experience required. Minimum of three years related property management experience and at least one year in a Management role. Must have affordable housing experience and HUD or LIHTC experience required.Abilities:•Must be Proficient in Microsoft Office Suite, including Excel, Word and Outlook•Proficiency in technological systems that are used, phone system with multiple lines ringing and familiar with property management software and other online systems used for marketing, managing properties, leasing and residents. Experience using One Site/Real Page or similar program required.•Strong knowledge and experience with affordable programs, regulatory requirements and processes required•Must have good communication skills, including verbal and written•Good problem solving and organization skills•Detail Oriented and Organized with good time management skills•Relate well to people from diverse backgrounds•Articulate, patient, organized, customer and detail oriented, enthusiastic, team player and goal oriented•Ability to drive to properties within the company portfolio as needed with reliable transportation and a valid CA driver's license in good standings•Stamina for fast paced working environment•Self-starter, Ability to work independently and a part of a team•Bilingual desired, but not requiredCOMPENSATION:Wages based on experience. This is a full time in person position. This position is eligible for Paid time off, generous paid holidays, health benefits, 401k, dental and life insurance.Arrowhead Housing is an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran, or disability status.