Community Outreach Specialist
: Job Details :


Community Outreach Specialist

Olmsted County, MN

Location: Rochester,MN, USA

Date: 2024-10-14T19:37:41Z

Job Description:

Salary: $34.59 - $57.77 HourlyLocation : Rochester, MNJob Type: Regular Full-TimeDepartment: Community CorrectionsOpening Date: 10/02/2024Closing Date: 10/15/2024 11:59 PM CentralFLSA: Non-ExemptHours of Work: 1 p.m. to 10 p.m. Monday through FridayUnion: Employee's AssociationOlmsted County has earned the 2023 and 2024 Best Places to Work - Southeast Minnesota designation. Minimum Qualifications of Education and ExperienceExpected starting salary is $34.59 to $46.18. Full salary range is $34.59 - $57.77.Bachelor's degree from an accredited college or university and two (2) years of related experience.ORMaster's degree from an accredited college or university and one (1) year of related experience.Regular and reliable attendance is a necessary component of job/position. Individuals required to use County vehicles and equipment must have a valid driver's license and be free of any major traffic violations for the last three (3) years. Nature of Work Under supervision of the Program Manager, works collaboratively as a liaison with criminal justice partners, and behavioral health providers to ensure community members needs are most appropriately addressed. Will work in consultation with the Mental Health Professional to provide assessments, interventions, and connections to stabilization services to clients in the community who are in crisis. Works collaboratively with law enforcement and medical professionals to ensure that individuals get connected to the resources they need within the community while reducing their interactions with the criminal justice system. Will work collaboratively with both our internal and external stakeholders to build our mobile crisis and behavioral health continuum of care. Works within a multi-disciplinary team setting. Acts as a role model for other staff. Promotes respectful communication and conflict resolution strategies. Works in a capacity to reach marginalized populations within the community to provide services, supports, and applicable resources Examples of Work Responds to calls and scenes in the community either with or without law enforcement, to provide assessment and de-escalation of mental health and/or chemical health situationsWorks varied shifts to include weekends, nights, and holidays as needed for mobile crisis response.Provide mental health crisis screenings and assessments in the community. Provides referrals to community resources, answers questions and provides follow up support to clients. Ensures that individuals are connected to the resources and level of care they need. Develops and implements crisis treatment plans to assist clients who require interventions including stabilization services.Delivers short-term, intensive, and culturally responsive mental health services to support clients and their families in managing immediate stressors. Helps them identify and utilize available resources and strengths, aiding individuals in crisis to return to their baseline level of functioning.Gathers data for reporting purposes and complies with accurate billing and time reporting submission requirements.Builds partnerships with internal and external stakeholders to expand our community's mental health and substance use continuum of careWorks within multidisciplinary team and participates in regular case consultationPerforms related work as assigned Knowledge, Skills and Abilities Required Thorough knowledge of disparity and disproportionalityThorough knowledge of the social sciencesThorough knowledge of the principles of social workThorough knowledge of community resourcesThorough knowledge of social and economic problemsKnowledge of motivating factors of human behaviorKnowledge of the dynamics of victimization and the root causes of violenceKnowledge of trauma-informed practicesKnowledge of the criminal justice system, including victim rightsKnowledge of therapeutic and strength-based approachesKnowledge of and sensitivity to victim issues, victim needsKnowledge of agency policiesKnowledge of data practices and confidentialitySkill in verbal communication, public speaking, writing and recording of information and dataSkill in the use of computers and technologySkill in individual and community advocacyAbility to lead, mentor and train other staffAbility to understand individual and family needs with empathy and objectivityAbility to exercise good judgment in recommending possible solutions for individual and family needs and when utilizing conflict management and advocacy skillsAbility to establish and maintain effective working relationships with clients, co-workers, public officials and citizens of the communityAbility to organize efficiently and keep records systematicallyAbility to work independently and to recognize when supervision is neededAbility to work with diverse populationsAbility to serve as a liaison to community resourcesAbility to drive an automobilePersons with disabilities: the above is a general listing of job duties. Essential and non-essential functions may vary by individual position. Reasonable accommodations may be available for both essential and non-essential job duties.Physical Demands and Work Environment: In compliance with Americans with Disabilities Act, the following represents the Physical and Environmental Demands:Function:24% or Less25% - 49P%-74u% or moreOffice environmentXOutdoors environmentXSittingXStanding, walking, reaching, pulling, climbing,XPush or lift up to 25 poundsXTyping, Data entryXTalking, hearingXOperate vehicleXAccommodation (bring object into sharp focus)XDistance vision (far acuity)XClose vision (near acuity)XSedentary (exert up to 10 pounds of force)XAn Equal Opportunity EmployerProvisional employees are eligible for benefits if employment is projected to be 12 months or longer and work at least 40 hours per pay period.This document is a brief Summary of Benefits for Olmsted County Employees on the Paid Time Off Program.Paid Time OffEmployees over .5 FTE accrue Paid Time Off (PTO) based on their length of service as follows:First year to 5 years of service - accrue up to 23 days6 to 10 years of service - accrue up to 25 days11 to 15 years of service - accrue up to 27.5 days16 to 20 years of service - accrue up to 30 days21 to 26 years of service - accrue up to 32.5 daysOver 26 years of service - accrue up to 35 daysEmployees begin accruing PTO on their first day of work and can use it as soon as accrued with supervisor approval.Flexible Leave TimeAll regular, full-time employees and part-time employees who are scheduled to work at least twenty (20) hours or more per week on an ongoing basis shall receive up to 24 hours (prorated by FTE) of paid FTL at their regular base pay each calendar year.Commencement of Employment # of FLT HoursBetween January 1 and June 30 24 HoursBetween July 1 and August 31 16 HoursBetween September 1 and November 30 8 HoursBetween December 1 and December 31 0 HoursPaid HolidaysOlmsted County recognizes the following legal holidays:New Year's Day, Martin Luther King Jr. Day, President's Day, Memorial Day, Juneteenth, Independence Day, Labor Day, Veteran's Day, Thanksgiving Day, Day after Thanksgiving, Christmas Eve (4 hours when December 24th falls on a Monday - Thursday only), Christmas DayEmployee Health and Insurance BenefitsHealth, Dental, Basic Life, Health Care Spending Account and Dependent Care Spending Account become effective the first of the month following 30 days of employment.Health InsuranceThe self-insured Olmsted County Employees' Health Plan is administered by Medica. Under the plan, eligible employees and their dependents have access to all providers in the Medica Health Plan Solutions network, including Mayo Clinic and Olmsted Medical Center. Members have access to a travel network through First Health.The plan offers a comprehensive preventive care program to help protect the health of employees and their dependents, flat dollar co-payments for office visits and emergency room visits, e-visit coverage, 80% co-insurance on most services (after deductible) and a 24-hour health information services line staffed with experienced Medica nurses 365 days a year.There is a base in-network deductible of $1,375/person, $4,125/family with the opportunity to earn up to four $250 rewards to lower the deductible to a minimum of $375/person, $1,125/family. In-network out-of-pocket maximum is $2,800/employee, $5,600/family.Coverage is available for employees and their eligible dependents.The monthly rates for healthcare coverage are as follows:Health Insurance RatesSingle health coverage monthly cost to the employee is $110.00 per month or $55.00 per pay period. Employee Plus One coverage monthly cost to the employee is $546.00 per month or $273.00 per pay period. Family coverage monthly cost to the employee is $690.00 per month or $345 per pay period.Nice HealthcareNice Healthcare is an additional healthcare option for employees on our health plan. The plan includes virtual and in-home care, primary care, convenient medication delivery, lab work and diagnostics, and comprehensive family care. Coverage is available for employees on the health plan (and their benefits-eligible dependents) all at no cost to employees.Prescription Drug PlanThe Olmsted County Employees' Health Plan prescription drug benefit is part of the health plan and is administered by Alluma. Covered prescrip-tions are based on the Alluma Formulary. The plan contracts with Express Scripts to provide a national network. This allows members to receive prescriptions conveniently at home, or across the country, for the same co-insurance amount. Retail prescriptions have a 25% co-insurance (34-day supply) with a $5 minimum and $200 maximum charge. Mail order prescriptions have a 22% co-insurance with a $5 minimum and a $500 maximum charge. Both retail and mail order prescriptions apply toward an annual $2,400/person ($4,800/family) out of pocket limit.Dental InsuranceThe Olmsted County Dental Plan is self-insured and administered by Delta Dental. Coverage includes Diagnostic & Preventive Services - 100%; Basic Services - 80%; Major Restorative Services - 50%; and Orthodontics - 50%. Lifetime maximum for Orthodontics is $1,500 per eligible dependent child. Diagnostic and Preventive Services do not apply to the yearly individual maximum benefit of $1,500. There is a $50 deductible per family member per year, with a maximum of $150 per family. The deductible does not apply for Diagnostic and Preventive Services.Coverage is available for employees and their eligible dependents.Single dental coverage monthly cost to the employee is $0.00 per month. Employee Plus One coverage monthly cost to the employee is $19.00 per month or $9.50 per pay period. Family coverage monthly cost to the employee is $47.00 per month or $23.50 per pay period.Life InsuranceThe County paid Basic Life Plan is group term guaranteed issue life insurance up to two times employee's annual salary rounded to the nearest $1,000 to a maximum of $300,000. Olmsted County also pays 100 percent of enrolled dependent coverage costs for the following life benefits: Spouse: $2,000Children up to age 26: $1,250Voluntary Life InsuranceThe cost of employee and spouse Voluntary Life Insurance coverage is determined by age and the amount of coverage. This coverage would be in addition to what employees receive under the Basic Life Plan.New employees who enroll within 30 days of eligibility may select up to $250,000 in life insurance coverage and up to $50,000 for their spouse without answering any health questions. Employees may apply for additional life insurance in $5,000 increments up to a maximum of $500,000. Spouses may apply for additional life insurance in $5,000 increments up to a maximum of $250,000.New employees can also elect child life insurance without having to answer any health questions. The cost of life insurance is $1.30 per month, regardless of the number of children covered. The coverage amount is $10,000 per child.PERA Life InsuranceEmployees can purchase guaranteed issue group term life insurance coverage through the Voluntary Group Life Plan with the National Conference on Public Employees Retirement Systems (NCPERS) in which Olmsted County is a participant. It is underwritten by The Prudential Insurance Company of America and administered by Member Benefits.Cost is $16.00 per month with no medical questions asked.Short Term Disability InsuranceThe County provides a short-term disability benefit of 80 percent pay replacement for up to 150 calendar days based on medical need. Short-term disability benefits are effective on the 181st calendar day of employment and are pro-rated based on the eligible employee's Full Time Equivalence (FTE).Long Term Disability InsuranceThe County provides 40 percent pay replacement coverage. Employees have the option to purchase an additional 26 2/3 percent pay replacement coverage for a total of 66 2/3 percent. Long-term disability benefits are effective on the 181st calendar day of employment.Employee Assistance ProgramDeer Oaks, Olmsted County's Employee Assistance Program (EAP), is a confidential service to help employees and their families address work and life issues. Online and telephone resources are available 24/7/365. Flexible Spending AccountsEmployees have the option of using one or both flexible spending accounts provided through Olmsted County to pay for out-of-pocket health care expenses and day care expenses with pretax dollars.Health Care Spending Account limit is $3,050.Dependent Care Spending Account limit is $5,000.Blood Assurance ProgramA Volunteer Blood Donor Program through Mayo Clinic Blood Bank is available to employees. It covers the employee and family for all red blood cell products.Workers CompensationAll employees are covered by Workers Compensation insurance while performing County business.RetirementOlmsted County and employees pay into the Public Employees Retirement Association (PERA) as follows:General Plan: Employee Share is 6.50%, County Share is 7.50%Police & Fire Plan: Employee Share is 11.80%, County Share is 17.70% Correctional Plan: Employee Share is 5.83%, County Share is 8.75%General Plan members pay into both PERA and Social Security. Deferred Compensation PlansOlmsted County employees may choose to participate in Deferred Compensation Plans (457 Plans) offered through: Empower Retirement Services, VOYA Financial, Nationwide Retirement Solutions, and Minnesota Deferred Compensation Plan.Years of Service AwardsOlmsted County recognizes employees for milestones in their years of service (5, 10, 15, 20, 25 and above).Direct DepositAll employees are paid bi-weekly. Employees' paychecks are electronically deposited directly into employees' bank accounts, avoiding situations like late checks or inconvenient trips to the bank.United Way DonationIf an employee requests, the County will deduct contributions to United Way through payroll deduction.Staff Development ProgramThe Staff Development Program offers courses online and in the classroom. The purpose is to train and retain employees through educational opportunities.Tuition ReimbursementOlmsted County offers tuition reimbursement for college courses of 80% or $3,000 (whichever is less) per year with prior approval from supervisor and Human Resources for job-related courses.Olmsted County has partnered with Saint Mary's University to offer employees a 10% tuition grant and waived application fee for qualifying classes.As a Local Government, Olmsted County is a qualified employer for the Public Service Loan Forgiveness Act. Go to StudentAid.Gov to learn more about this program and see if you qualify.Credit UnionEmployees are invited to join the First Alliance Credit Union. For more information, call the Credit Union at (507) ###-#### or (800) ###-####.Parking/Transit PlanParking for Government Center employees is available employee parking lots. The County supports public transportation. Employees who ride the bus to and from work and during work hours are offered subsidized bus passes.Jury DutyEmployees required to report for jury duty or attend a trial in response to a subpoena will do so without loss of income. Employees will receive their regular pay during their court service.01 I understand that I must thoroughly complete the Education, Work Experience, Certificates and Licenses, and Supplemental Questions sections of my application. This includes a detailed description of all work experience that I feel qualifies me for the job I am seeking. I also understand that I may not submit resumes in lieu of filling out the application or answering the Supplemental Questions. I have read the above statement and understand that failure to provide sufficient detailed information may result in my application being rejected or my receiving a lower examination score which may make me ineligible for further consideration in this recruitment process. 02 You must meet the minimum qualifications to be considered for the Community Outreach position. Please select the answer that best describes your education and experience. Bachelor's degree from an accredited college or university and two (2) years of related experience Master's degree from an accredited college or university and one (1) year of related experience None of the above 03 How many years of experience do you have as a probation officer, chemical dependency counselor, social worker, case manager, law enforcement officer, Mental Health Practitioner, or related profession? No experience Less than 1 year More than 1 year, but less than 2 More than 2 years, but less than 3 More than 3 years, but less than 4 More than 4 years, but less than 5 5 or more years 04 How many years of experience do you have serving adults and/or children with mental health, chemical health, chronic homelessness challenges or crisis response? No experience Less than 1 year More than 1 year, but less than 2 More than 2 years, but less than 3 More than 3 years, but less than 4 More than 4 years, but less than 5 5 or more years Required Question

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