Location: all cities,FL, USA
JOB FUNCTION / PURPOSE:
The Onsite Community Manager is fully responsible for all day-to-day operations, oversight, and enhancement of the value of the property. This person must have your LCAM as it is a requirement!
PRIMARY RESPONSIBILITIES:
* Serves as the primary point person for the Management Company and Board of Directors
* Supervise the operation and administration of the Association in accordance with the management agreement and the Association's policies and procedures.
* Acts as the primary liaison with the Association Board of Directors and homeowners as needed.
* Handling all aspects of financial reporting, including monthly financial reports, variance reports and forecasting reporting
* Develops, communicates, and monitors property budget(s). Reviews monthly finances and makes recommendations to the Board of Directors as needed.
* Provide and/or oversee recommendations to the Association Board of Directors and committees regarding major capital expenditures as required to maintain the desired community appearance and operation.
* Approve and code all invoices timely.
* Conduct effective vendor bidding processes (Develop RFP, bidding, hiring, monitoring) that demonstrate professional contract management practices.
* Review and approve all service contracts and provide recommendations to the Board of Directors
* Understand Associations collection policy/ monitor delinquent accounts and work with Board/Legal to resolve delinquencies.
* Responsible for all association forms of communication to the community (Website, Emails, Social Media Platforms)
* Responds to calls and inquiries from Board members, homeowners, and vendors to ensure all open items are handled in a timely manner.
* Attend Board Meetings and prepare Board packages according to established timeframes
* Conduct property inspections to ensure compliance, and completion of inspection reports. Provide recommendations/action plan to Board.
* Available for on-site emergencies when necessary, including after hours.
* Other duties as assigned.
EDUCATION, EXPERIENCE AND SKILLS:
Education/Experience: BA/BS and 1-2 year of Community/Association management experience or AA and 2-3 years of Community/Association management experience.
Licenses/Certifications: Valid Driver's License. CMCA, AMS preferred. LCAM is required, Licensed Community Association Manager.
Technical: Knowledge of Microsoft Office products (Word, Excel, Outlook, Etc.) at a proficient level.
Communication: Communicates clearly & professionally. Contributes to a positive internal & external customer experience. Maintains composure in challenging situations, collaborates with others, communicates detailed information.
Problem Solving & Quality: Pays attention to details. identifies & solves complex issues and escalates issues, accordingly. Checks work for quality, shares suggestions to improve quality & productivity and identifies, solves complex issues.
Managing For Results: Works independently with minimal supervision. Takes projects to completion. Follows all company policies & SOPs. Manages multiple tasks, projects, & priorities. Demonstrates flexibility in workflow/scheduling.
Leadership & Initiative: Demonstrates a positive attitude. Acts in accordance with company vision, mission & values.
PHYSICAL DEMANDS:
The work environment is characteristic of an office environment: sitting, standing, walking, bending, and lifting are required to perform job responsibilities. The employee must occasionally lift and move up to 20 lbs.
For Internal employees, please apply via Sharepoint: Click Here
Contact the recruiter above if you need assistance.