Position Details:Status: Fulltime Shift: DaySchedule: VariousWorking Hours Start: VariousWorking Hours End: Various
What does the CommunityRelations Director do?Simply put, you are the brand ambassador of your assistedliving/memory care community, charged with driving census (occupancy) there.You will give engaging and memorable community tours, do what you can to marketour community to the area to build our brand as the place to live, greetingprospective residents and their families, visit other healthcare influencers inthe market to build referral relationships, and more. If you are a outgoing, memorable,goal-oriented team player, that goes above and beyond to hit the mark, this jobis for you.
Why join thePrestige Care Family in the Community Relations Director role? Not all senior living sales + marketing roles are createdthe same - we like to think we have something different and exceptional tooffer.
- Want a sales + marketing role that really doesmatter? This does. You are selling a lifestyle, you are selling comfort andsecurity, you are selling a home like setting and community where our residentstruly thrive, and you, will make that happen
- We have a strong promote-from-within culture,with a defined career path so you can level up your career to a regional ormulti-site role
- A competitive and comprehensive benefits package(medical/dental/vision/EAP/401k match, etc.) coming with 3 weeks of PTO on topof standard holidays
- Comprehensive onboarding andtraining/development program for all new Community Relations Director
- You would be part of the leadership team at ourcommunity, creating a personal brand as a senior living subject matter expertin this area in your region
- Our 35+ year old, family-owned and operatedorganization (with over 80 locations in 8 states) means we aren't too small,but not too big. You are known here
In this job, everyday you will... - Initiate and carry out marketing calls and completinginbound marketing presentations by contacting discharge planners, doctors'offices, senior centers, other healthcare clinics, and other organizations.Answer telephone inquiries, sends out brochures and makes follow-up calls toclose the deal
- Meet census goals by ongoing communication andmeets standards set by the Executive Director and other regional salesleadership
- Conduct community tours, home visits, andassessments offering an overview of the services, lifestyle, convenience andbenefits of the community, always following the company's sales process, guidelinesand philosophy
- Database documentation, paperwork, and keepingthe Executive Director and department heads up to date on inquiries, tours,outreach plan and mover-ins and move-outs
- Represent the community in welcoming prospectiveresidents, family members, referral sources and the public in a positive,helpful, and caring manner demonstrating community mission and philosophy
- Maintain an accurate database records ofreserved and occupied units, communicating this information to the executivedirector and the sales and marketing director. Prepares and distributesmarketing reports in a timely and accurate manner
- Attend business and community events wherereferral sources, prospective residents, care givers and their advisors are inattendance
Education & Experienceneeded to qualify: A two-year AssociateDegree and a minimum of one year of sales and marketing experience or two yearsof sales and marketing experience, preferably in the assisted living/memorycare/senior care space. Experience with budgets, closing sales and publicspeaking is needed. Access to a personal car and ability to travelfrequently, with a valid driver's license being a must.
Ways you can advancebeyond the Community Relations Director role: Once you master this role, you could consider the SalesSpecialist, Executive Director, Regional Director of Sales & Marketing, orother jobs with Prestige Care.EOE/M/F/VETS/DISABLED - At Prestige, it is our promise topersonally touch lives every day. It is a philosophy of caring based on ourcore values of integrity, trust, commitment, and respect, that are at thecenter of all that we do. We are committed to a diverse and inclusive workforcethat represents all of us, coming from different experiences, cultures,backgrounds, and viewpoints. Inclusion is the way we treat one another and howwe celebrate what makes us different. Prestige is proud to be an EqualEmployment Opportunity employer. We do not discriminate based upon race,religion, color, national origin, gender (including pregnancy, childbirth, orrelated medical conditions), sexual orientation, gender identity, gender expression,age, status as a protected veteran, status as an individual with a disability,or other applicable legally protected characteristics. Our Marysville community has achieved a deficiency-free survey through the state of California in 2020!Our community won the the prestigious 2018 Silver award through the American Health Care Association for quality care of our residents. We are one of only a small handful of care centers in the entire nation to enjoy this award and designation!
Information About Prestige Assisted Living atMarysvilleLocated at 515 Harris Street in Marysville, CA, PrestigeAssisted Living at Marysville has 41 apartments of assisted living, as well as19 units of memory care, with it being licensed for 72 total beds. If you are looking for the highest quality of healthcarecommunities or care centers, you won't find anyone better. Marysville hasenjoyed a string of unbelievably high performance. In 2018, it was one of onlya small handful of state of California communities/care centers to win the Silver award through the American Health Care Association/National Center for AssistedLiving. In addition, in 2020, it enjoyed a deficiency free survey, showing it'sstrong commitment to care of our residents. Also, many team members have beenpromoted into regional and corporate roles with the Prestige Care Family. The community has an award-wining memory care family, atrue home/family-like feel and some terrific longevity in our staff. There is astrong commitment to a coaching and democratic leadership style at Marysvilleso team members are empowered to come to work, learn, and offer the bets incare. This is a culture of high performance and teamwork. Allmanagers at the community are available and present at all times to support ourteam. By working at PAL at Marysville, you would be enjoying a strong coachingleadership style, a supportive environment, and one in which you are empoweredto own your role, and joy opportunities for career advancement. If working in a home-like setting, with a strong teamatmosphere, and with a national award-winning employer that has a greatpromote-from-within culture, then Prestige Assisted Living at Marysville is theplace for you.
Who Is PrestigeCare? Prestige Care is a family of over 75 skilled nursing +post-acute care centers, as well as assisted living and memory care communitiesin 8 Western states. We are an organization of over 5,000 team members whoserve thousands of residents, where we have the privilege of personallytouching their lives every day. We have four core values of integrity, trust, commitment,and respect that guide everything that we do. With a strong commitment tocareer development and advancement, Prestige Care is a employer that can helpyou achieve your career goals and objectives. With a healthcare career atPrestige Care, you will enjoy a collaborative, team-oriented environment whereyour work truly matters at the end of every day.