Responsibilities The Community Relations Representative is responsible for the implementing the facility's strategic sales plan, enhancing the facility's brand/image, effectively managing their assigned territory and accounts, and works to achieve the facility's business development goals. The Community Relations Representative must be able to demonstrate tact, resourcefulness, patience and dedication. Lincoln Trail Behavioral Health System is a 140-bed hospital offering inpatient services for female adolescents, adults, older adults, military/veterans and their families. Lincoln Trail Behavioral Health System has a spacious cafeteria, gymnasium, art/activity room, group rooms, classrooms and other areas to create a pleasant atmosphere for patients and their families. Lincoln Trail Behavioral Health System's quality services are provided by psychiatrists, addictionologists , licensed therapists, certified alcohol and drug counselors, activity therapists and teachers. Also, care is given by registered nurses 24 hours a day. Since 1986, Lincoln Trail Behavioral Health System has been a proven psychiatric care provider in mental health and substance abuse. One of the nation's largest and most respected providers of hospital and healthcare services, Universal Health Services, Inc. has built an impressive record of achievement and performance. Growing steadily since its inception into an esteemed Fortune 500 corporation, annual revenues exceeding $11 billion in 2019. In 2020, UHS was again recognized as one of the World's Most Admired Companies by Fortune on the Fortune 500; and recognized in Forbes ranking of America's Top 500 Public Companies. Headquartered in King of Prussia, PA, UHS has over 90,000 employees and through its subsidiaries operates 26 acute care hospitals, 328 behavioral health facilities, 42 outpatient facilities and ambulatory care access points, an insurance offering, a physician network and various related services located in 37 U.S. states, Washington, D.C., Puerto Rico and the United Kingdom. EEO Statement All UHS subsidiaries are committed to providing an environment of mutual respect where equal employment opportunities are available to all applicants and teammates. UHS subsidiaries are equal opportunity employers and as such, openly support and fully commit to recruitment, selection, placement, promotion and compensation of individuals without regard to race, color, religion, age, sex (including pregnancy, gender identity, and sexual orientation), genetic information, national origin, disability status, protected veteran status or any other characteristic protected by federal, state or local laws. We believe that diversity and inclusion among our teammates is critical to our success. Notice At UHS and all our subsidiaries, our Human Resources departments and recruiters are here to help prospective candidates by matching skillset and experience with the best possible career path at UHS and our subsidiaries. We take pride in creating a highly efficient and best in class candidate experience. During the recruitment process, no recruiter or employee will request financial or personal information (Social Security Number, credit card or bank information, etc.) from you via email. The recruiters will not email you from a public webmail client like Hotmail, Gmail, Yahoo Mail, etc. If you are suspicious of a job posting or job-related email mentioning UHS or its subsidiaries, let us know by contacting us at: or 1-800-###-#### . Qualifications Position Summary: The Community Relations Representative is responsible for implementing the facility's strategic sales plan, enhancing the facility's brand/image, effectively managing their assigned territory and accounts, and working to achieve the facility's business development goals. This role specifically covers the Eastern Kentucky market, with a primary focus on the Lexington, Richmond, Somerset, and London areas. Travel to additional locations within Eastern Kentucky will be required on a rotating schedule. Additionally, this position requires bi-weekly travel to Lincoln Trail Behavioral Health System in Radcliff, KY, for team meetings. The Community Relations Representative must be able to demonstrate tact, resourcefulness, patience, and dedication. Education and/ or experience : Minimum of Bachelor's degree or higher in Social Services, Marketing/Public Relations/ Counseling or related field with 3+ years of healthcare marketing/sales experience in related field. Psychiatric health care marketing experience preferred. Essential Duties and Responsibilities:
- Generating calls into the facility for all program service lines thorough the effective application of ethical marketing principles and sales methods.
- Develops and maintains an updated profile of assigned accounts with current activity.
- Makes minimum number of face to face contacts daily as defined by Director of Business Development.
- Accurately qualifies accounts as A, B, or C for business potential
- Develops a strategic plan on a quarterly basis to implement within assigned territory.
- Contacts customers currently utilizing services at least quarterly to inquire about satisfaction with services and need for additional services.
- Utilizes industry, competitor and census data/information to identify markets and customers within territory to develop business.
- Exhibit at local conferences/trade shows to promote service lines and execute customer contacts.