Community Services Officer-24574811
: Job Details :

Salary: $49,150.40 - $60,486.40 AnnuallyLocation : County of San Diego, CAJob Type: Regular - Full timeJob Number: 24574811Department: SheriffDivision: Human Resource ServicesOpening Date: 11/08/2024Closing Date: 11/18/2024 11:59 PM PacificJob SummaryTHIS POSITION IS ELIGIBLE FOR APPOINTMENT AT STEP 1, $49,150.40 ANNUALLY. County employees are subject to the County Promotion Rule for Step Placement in Accordance with Compensation Ordinance 1.3.5.Do you enjoy providing excellent customer service to the public? Are you ready to have the best of both worlds, being out in the field and in an office environment? If so, the Sheriff's Office is waiting for you. Don't let this opportunity pass you by, Apply Today!This recruitment is looking to fill roles at various locationsAbout the Position:The Sheriff's Office is looking for someone to join their team as a Community Services Officer. This is a uniformed non-sworn position performing a variety of para-professional law enforcement support duties in either law enforcement stations or court services. Depending on which option you are appointed to, your duties may include:Law Enforcement - receive and respond to citizen inquiries and requests for law enforcement service at a public counter, over the phone, and in the field; operate County vehicles and equipment and coordinates vehicle towing; assist with DUI checkpoints.Detentions/Court Services - serve civil process, including subpoenas, summons and notices in the field throughout the County, process citizens through weapons screening stations at courthouses entries and ensure and maintain order and quiet in and around the courtrooms.Click here for a complete job description, including minimum qualifications, essential functions and working conditions, etc.MINIMUM QUALIFICATIONS

• High school diploma OR G.E.D., AND
• Six (6) months of experience in a field or office environment which involves public contact, information exchange, and clerical work
• OR Six (6) months as a law enforcement Explorer AND
• Be at least 18 years of age at time of appointment.

NOTE: Please attach a copy of your high school diploma or G.E.D. to your application. This requirement is subject to verification at the time of hire.The Department of Human Resources removes personally identifiable information from all recruitments. This practice, called Blind Applicant Screening, will hide a candidate's personal information that could influence or bias a hiring decision. Personal information includes name, phone number, address, gender, age, and race. This process will help contribute to a fair and equitable selection process leading to a more diverse and inclusive workforce. The most highly qualified candidates, based on the evaluation results, will be referred for an interview. Be sure to include your experience in meeting the minimum requirements in both the Work Experience section and the Supplemental Questionnaire section of the Application.Resumes will not be accepted in lieu of the application Work Experience and/or supplemental questionnaire.BACKGROUND INVESTIGATIONMust have a reputation for honesty and trustworthiness. Felony convictions will be disqualifying. Misdemeanor convictions may be disqualifying depending on type, number, severity, and recency. Prior to appointment, candidates will be subject to a thorough background investigation which may include a psychological, truth verification (polygraph), or other examination or test.CONDITION OF EMPLOYMENTAs part of the County of San Diego's pre-employment process, prospective candidates will undergo a background check (including fingerprinting) and a pre-employment medical screening prior to beginning County employment. Additional types of background investigations may be conducted based on the job-related activities of the position.EVALUATIONQualified applicants will be placed on a nine (9) monthemployment list based on scores received during the evaluation of information contained in the employment and supplemental applications.ACCOMMODATIONReasonable accommodation may be made to enable qualified individuals with disabilities to perform the essential functions of a job, on a case-by-case basis. As an employer of over 19,000 employees, the County of San Diego is an organization committed to veteran hiring, retention, and professional development. We recognize the contributions and sacrifices made by our veterans and value the unique expertise and leadership qualities they bring to our workforce. We strive to provide veterans with the resources and tools necessary to maximize their employment opportunities, and to assist veterans with their transition into civilian life by applying the valuable skills, knowledge and training acquired in service to positions and career paths at all levels within our large organization. Click on the resource links below to learn more about how the County of San Diego supports its veterans.Veteran's Preference PolicyThe County of San Diego offers preferential credits for military service to assist qualified applicants in transitioning from military to civilian careers with the County of San Diego. Military Skills TranslatorDo you need assistance translating your military experience into civilian experience? This tool can help! The County of San Diego and its employees embrace the vision of: a just, sustainable, and resilient future for all. Our values include: integrity, equity, access, belonging, excellence, and sustainability. Each of which are infused throughout our operations. While also embracing a mission of strengthening our communities with innovative, inclusive, and data driven services through a skilled and supported workforce. Click here for more information on our Strategic Plan (sandiegocounty.gov) as well as our commitment to serve everyone, to build a Framework for the Future that will create a County that works for all. Under California Government Code Sections 3100 - 3109, public employees are designated as disaster service workers. The term public employees includes all persons employed by the state or any county, city, state agency, or public district. Disaster service workers are required to participate in such disaster service activities as they may be assigned to them by their employer or lawThe County of San Diego is committed to valuing diversity and practicing inclusion because our diverse workforce is our greatest asset and our customers are our number one priority.Click here to see the Non-Management Benefits Summary01 Please be sure to answer the following questions in a thorough, complete and truthful manner, as your responses may be used to determine your overall score. Please do NOT indicate See Resume, or See Application as these are not valid answers. If you are invited to a selection interview(s) by the hiring department, your responses to the following questions may be subject to verification. Please review the minimum qualifications for this position before completing your application. Do you understand this information?

• Yes
• No

02 Do you possess a high school diploma or G.E.D.? Please attach a copy of your high school diploma or G.E.D at the time of application. This requirement is subject to verification at the time of hire.

• Yes
• No

03 Are you at least eighteen (18) years old? ORWill you be eighteen (18) years old at time of appointment?

• Yes
• No

04 Do you have at least six (6) months of experience in a field or office environment which involved public contact, information exchange, and clerical work AND / OR Do you have six (6) months as a law enforcement Explorer?If Yes , be sure your employer, job title, dates of employment, and related duties are listed in the Work Experience section of your application. See resume is not an acceptable answer.

• Yes
• No

05 Do you have full-time or part-time paid experience working in a law enforcement setting?If Yes , be sure your employer, job title, dates of employment, and related duties are listed in the Work Experience section of your application. See resume is not an acceptable answer.

• Yes
• No

06 Please select the following option that accurately reflects your face-to-face customer service experience.Be sure your employer, job title, dates of employment, and related duties are listed in the Work Experience section of your application.

• I have less than 6 months experience
• 6 months, but less than 1 year experience
• 1 year, but less than 2 years
• 2 years or more
• I do not have any customer service experience

07 Do you have work experience where you handled challenging or irate customers in-person?

• Yes
• No

08 If you answered Yes to the question above, describe your work experience where you handled challenging or irate customers. If you do not have this experience, please indicate N/A in the space below. 09 Would you consider working for a law enforcement agency?

• Yes
• No

10 Please indicate your assignment preference below: Select all that apply.

• Law Enforcement
• Detentions/Court Services

11 Please note: This job classification does NOT have the option to telework or offer a hybrid work location schedule. Please select Yes to acknowledge that you understand this position will be working onsite, both in the field and in an office setting.

• Yes
• No

12 Where did you hear about this job opportunity?

• San Diego County website
• Governmentjobs.com
• Veteran Outreach / FFSC
• Mana de San Diego
• Family, Neighbors, Friends
• County Employee Resources Group
• College/University Career Site
• LinkedIn
• Indeed
• County Social Media
• Job Fair/Career Event
• Other

13 If you answered other to the question above, please indicate where you first heard about this job opportunity.If this does not apply, please indicate N/A below. Required Question