Salary : $54,043.32 - $65,687.64 AnnuallyLocation : San Bernardino, CAJob Type: Full-TimeJob Number: 24-30990-12Department: Animal ServicesOpening Date: 12/16/2024Closing Date: 12/29/2024 11:59 PM PacificJob SummaryAre you seeking for an opportunity to advance your professional growth and development? Consider joining the City of San Bernardino's Animal Services Department as a Community Services Program Coordinator!This recruitment will be used to fill vacancies for the Rescue Coordinator and Foster Coordinator positions within the Community Services Program.About the Position:The Community Services Program Coordinator directs, manages, supervises and coordinates the activities and operations of various services throughout the department and the volunteer programs. Coordinates assigned activities with other divisions, departments, and outside agencies.
- As our Shelter Rescue Coordinator, you will play a crucial role in overseeing and organizing our rescue program. You will coordinate the placement of animals with our rescue partners, manage relationships with partner organizations, and ensure effective communication, organization, and response to requests for animal rescues. Your work will directly impact the lives of countless animals, helping them find their forever homes.
- Our Foster Program Coordinator is crucial to saving lives and preparing pets for adoption. As a Shelter Foster Coordinator, you will play a key role in finding temporary homes for pets in need, supporting foster families, and ensuring the success of our foster program.
The Ideal Candidate:The ideal Rescue/Foster Coordinator has experience working in an animal shelter and understands shelter operations, rescue processes, and animal care. Experience with Chameleon software is desired for managing records and tracking rescues. The candidate has skills in handling different types of animals safely and with care. Additionally, they provide excellent customer service, working effectively with the public, rescue and foster groups, and staff. About The City:The City of San Bernardino is a community rich in history and cultural diversity. Influences of Native Americans, Mexican settlers, and Spanish missionaries can still be seen throughout the City today. From 1810 to the present, San Bernardino has been recognized for its scenic beauty and strategic location. Today, the City of San Bernardino serves as the county seat and is the largest city in the County of San Bernardino with a population of 222,203. Essential Duties & ResponsibilitiesESSENTIAL DUTIES
- Provides courteous and expeditious customer service to the general public and City department staffs; coordinates and assists with the management of City services and volunteer programs; counsels and provides assistance and guidance to volunteers and clients, answers daily phone calls, and resolves conflicts or concerns.
- Plans and conducts a wide range of volunteer recruitment activities; conducts their pre-service and monthly in-service training.
- Manages and participates in the development and implementation of goals, objectives, policies, and priorities for assigned programs; recommends, participates in the development, and administers policies and procedures.
- Plans, directs, coordinates, and reviews the work plan for assigned staff; assigns work activities, projects, and programs; reviews and evaluates work products, methods and procedures; meets with staff to identify and resolve problems.
- Routinely adheres to and maintains a positive attitude towards City and Department goals.
Knowledge of:
- Planning, organizing, and coordinating administrative activities.
- Interpreting the program policies and procedures to individuals and groups.
- Working independently, identifying the need for and development of, proposed changes in program practices and procedures.
- Communicating clearly and concisely
- Establishing and maintaining effective relationships.
- Providing exceptional customer service.
Skills in:
- Formulating and managing volunteer programs.
- Counseling and providing assistance to volunteers.
- Selecting, supervising, training, and evaluating staff.
- Participating in the development and administration of goals, objectives, and procedures.
- Working effectively with volunteer station staff ensuring proper matching of senior companions with clients in the Parks Department or proper matching of animals with caretakes in the Animal Services Department.
Click here to view the Community Services Program Coordinator job description. Minimum Qualifications Education and Experience:High School diploma or G.E.D.ANDTwo (2) years of major college course work in animal welfare or a related field.ORThree (3) years of animal welfare or community service experience, preferably in a municipal government environment; or an equivalent combination of education, training and experience.Licenses, Certifications, and Equipment:Possession of a valid California State Driver's LicensePhysical Requirements and Work Environment: When assigned to the Animal Services Department the employee frequently works in extreme outside weather conditions and on slippery and uneven surfaces. The employee is often exposed to dangerous, injured, or diseased animals. The employee is frequently exposed to wet or humid conditions; fumes or airborne articles; toxic or caustic chemicals; and zoonotic and other communicable diseases. The noise level in the work environment is frequently loud within confined areas. While performing the duties of this job, the employee is frequently required to use hands to manipulate, handle, feel, or operate objects, tools or controls; and reach with hands and arms. The employee is occasionally required to climb, balance, stoop, kneel, crouch, crawl, walk, sit, talk and hear. The employee must regularly lift and/or move up to 50 pounds and occasionally up to 100 pounds. Specific vision abilities required by this job include close vision, distance vision, color vision, and the ability to adjust focus. Employee is regularly required to sit; talk or hear, both in person and by telephone; use hands to finger, handle and feel computers and standard business equipment; and reach with hands and arms. Supplemental InformationCITY BENEFITSThe City offers an attractive compensation and benefit package, that includes:
- Retirement - Participation in the California Public Employees' Retirement System (CalPERS). Classic members with less than 6 months separation: CalPERS 2% at 55, single highest year plan. New members, CalPERS 2% at 62, three highest year average plan.
- Health Insurance - Monthly contribution of $738.00 (Employee Only), $1,450.00 (Employee plus one), or $1,939.00 (Employee plus Family) for health, dental and vision premiums. Eligible employees who waive all medical, dental, vision, supplemental life, and supplemental AD&D benefits will receive an annual Health Insurance Waiver Stipend of $3,500.00 every first paycheck of December.
- Leave - Vacation beginning at 80 hours after one year, 96 hours of sick leave annually, 13 holidays, plus 18 hours of floating holiday time.
- Life & Accidental Death and Dismemberment Insurance - The City provides Term Life and Accidental Death & Dismemberment (AD&D) Insurance.
SELECTION PROCEDURE Application SubmissionSubmit a completed job application and responses to the Supplemental Questionnaire, which fully describe the nature of your professional experience and qualifications. Resumes will not be accepted in lieu of the application or supplemental application materials. Application Review
- Minimum qualifications
- Completion of the supplemental questionnaire
The rating of the supplemental questions may determine application status and/or rank on the eligible list. Applications submitted without all required materials will not be considered. Successful candidates will be placed on an eligible list, and highly qualified candidates will be referred to the appointing authority for further consideration. Candidates advancing in the selection process will receive information/instructions via email only. AccommodationThe City of San Bernardino is committed to providing reasonable accommodations for qualified applicants with disabilities, whether physical or mental. If you require such accommodations during the assessment process, it is your responsibility to contact the Human Resources Department in writing before the recruitment closing date. For further details on how to request accommodation, please reach out to us at 909-###-#### or email Stephanie Rivera at ...@sbcity.org. Pre-Employment Process may include, but is not limited to:
- Pre-employment Medical Exam, including drug test.
- Background Investigation with the California Department of Justice (DOJ) and the Federal Bureau of Investigation (FBI).
- Employment/Professional Reference Check.
If you require technical assistance, please contact the governmentjobs.com Toll-Free Applicant Support line at (855) ###-####. Please note that Human Resources is not responsible for any issues or delays caused by your computer or browser used to submit the application. For more information about this position, please contact theCity of San Bernardino Human Resources Department at 909-###-####.THE CITY OF SAN BERNARDINO IS AN EQUAL OPPORTUNITY EMPLOYERHealth Insurance - Eligible to receive a City contribution of $715.00 (Employee only), $1,377.00 (Employee + 1) or $1,841.00 (Employee + Family) to help offset health, dental and vision premiums. Eligible employees who waive all medical, dental, vision, supplemental life, and supplemental AD&D benefits will recieve an annual Health Insurance Waiver Stipend of $3,500.00 every first paycheck of December. Retirement for Current Members - For employees hired after 1/1/2013 who are current members of California Public Employees' Retirement System (CalPERS) or a reciprocal agency as of 12/31/12 and have not been separated from service from such agency for six months or more, the retirement benefit shall be 2.7% @ 55; highest single year of compensation.Retirement for New Members - For employees hired 1/1/2013 or later and who are not a member of the California Public Employees' Retirement System (CalPERS) or a reciprocal agency as of 12/31/12, or those who have been separated from a public agency which contracts with CalPERS or a reciprocal agency for six months or more, the retirement benefit shall be 2% @ 62; 3 year final compensation. New members will be obligated to pay 50% of the normal cost of their retirement benefits as required by State law.01 Do you possess a valid Driver's License?Possession of a valid Class C California Driver's License may be required depending on assignment. For out of State applicants, a valid driver's license is required. A valid Class C California Driver's License must be obtained within (10) days of appointment.
02 Which of the following best describes your highest level of completed education:
- Less than High School Diploma or GED/Equivalent
- High School Diploma or GED/Equivalent
- Less than 2 years of college
- 2+ years of college
- Associate's Degree
- Bachelor's Degree
- Master's Degree or Higher
03 Which of the following best describes your experience in animal welfare or community service?
- No experience
- Less than 1 year
- 1 year
- 2 years
- 3 years
- 4+ years
04 Which of the following best describes your professional or volunteer experience handling animals?
- No experience
- Less than 1 year
- 1 year
- 2 years
- 3 years
- 4+ years
05 Which of the following best describes your experience with Chameleon shelter software?
- No experience
- Intermediate
- Advanced
- Expert
06 Are you able to work the required schedule which may include weekends and holidays?
07
Applicant Acknowledgement - Application Complete: Thank you for taking the time to complete this application and supplemental questionnaire. Please be sure to review all information provided prior to submitting it as you cannot update or revise it once submitted. Your submitted application will be reviewed and evaluated as is. Please
do not refer to a resume or other documentation in lieu of completing the employment history section or responding to the supplemental questions; they will not be reviewed or considered. Once your application has been successfully submitted, you will receive an onscreen confirmation and an email confirmation will be sent to the email address listed on your application. We recommend that you save and/or print these for your records. Please note: if you do not receive an onscreen confirmation and an email acknowledging our receipt of your application, we have not received your application.
- I acknowledge that I have reviewed my application and understand that I will not be able to update or revise any part of it once submitted.
Required Question