Community Support Case Worker / Case ManagerLocation: Fredericktown, MO -Madison CountyFull Time: Non-ExemptWork Hours: Monday-Friday: 8:00am - 4:30pm. Some evenings may be required as necessary dependent upon agency and client need.Pay Range: $18.00 - 20.40/hour - dependent upon prior experienceUPDATED QUALIFICATIONS! Now, any undergraduate degree or equivalent experiences qualifies for this position!Community Counseling Center is seeking passionate individuals for the Community Support Caseworker role. The CSC operates from a client-centered, strength-based approach, emphasizing the importance of mental health support. Candidates should have excellent communication and organizational skills, be comfortable working with diverse populations, and enjoy supporting community mental health needs.The ProgramCommunity Psychiatric Rehabilitation Center (CPRC) supports adults and children with disabilities in social role functioning and daily living skills. Staff work closely with clients in various community settings, providing case management services and therapy to promote recovery.The JobResponsible for delivering community support services for assigned clients within the CPRC. The role involves working in the community, such as client homes or residential centers. Typically, the position manages 20-25 clients, meeting with them weekly.Essential Functions
Provide community support services to children and adults enrolled in the CPRC program.Maintain a caseload, including community and hospital settings.Document client interactions per agency guidelines, completing all documentation by deadlines.Provide training/education to clients in daily living skills.Monitor treatment plan goals and maintain contact with the treatment team.Refer clients to appropriate community resources to improve functionality and develop a support system.Document according to clinical policies, DMH, CARF, and federal/state program standards.How Success is Measured:
Direct Service: Consistency in client meetings to ensure needs are met (typically ~24 half-hour contacts/week).Documentation: Quality, thorough, and concise documentation completed within designated timeframes.Communication: Effective communication with clients, co-workers, supervisors, and treatment team members.Time Management: Timeliness for meetings, supervisions, and client appointments, managing documentation efficiently.Minimum Required Qualifications
- Bachelor's Degree, or;
- Any four-year combination of higher education and qualifying experience, or;
- Four years of qualifying experience.
Qualifying experience includes service delivery to individuals with mental illness, substance abuse disorders, or developmental disabilities.
- Must hold or obtain by start date, MO Class E Driver's License (Class D for IL Residents), and proof of continuous auto insurance. Must meet CCC's Motor Vehicle Record standards and have reliable transportation.
- Travel in own vehicle is required.
The AgencyCommunity Counseling Center (CCC) - Your Behavioral Health + Wellness Resource - has served the public since 1974. As an administrative agent for the Missouri Department of Mental Health, CCC provides comprehensive behavioral health services in a five-county area.Mission: To support personal growth, wellness, and improved quality of life through comprehensive behavioral health services to individuals and families in Bollinger, Cape Girardeau, Madison, Perry, and Ste Genevieve counties in Missouri.Vision: To create a diverse and inclusive behavioral healthcare system where individuals and families can access mental health and substance use services, feel welcome, accepted, and leave with hope and improved quality of life.Commitment to Diversity, Equity, and Inclusion:Join CCC's commitment to diversity, equity, and inclusion (DE&I). A diverse workforce fuels innovation and improves service to our diverse clients. We welcome applications from all races, ethnicities, genders, sexual orientations, abilities, religions, and socio-economic backgrounds. Through inclusive hiring, unbiased selection, employee resource groups, ongoing training, and transparent progress tracking, we aim to create a workplace where everyone feels valued, respected, and empowered. Join us in building an inclusive environment where every employee can thrive and contribute unique perspectives.Benefits
- 24 Paid Days Off Your First Year (+ one day off for your birthday)
- Seven Paid Holidays
- Competitive Health, Dental, Vision, and Supplemental Insurance
- Company Paid Life and LTD Insurance
- Retirement Auto-Enrollment
- Public Service Loan Forgiveness (PSLF)
- Employee Referral Program
- Much More!
Community Counseling Center is an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability status, protected veteran status or any other characteristic protected by law.CCC will consider requests for reasonable accommodations for qualified individuals with disabilities in accordance with the Americans with Disabilities Act (ADA). If you need a reasonable accommodation to participate in the job application or interview process, to perform essential job functions, etc., please contact to speak with us about your needs.