Community Support Counselor
: Job Details :

Community Support CounselorPrint ( Support CounselorSalary$52,618.00 - $68,674.00 AnnuallyLocationRochester, NYJob TypeFull-TimeJob Number24HH1113DRA17DepartmentDepartment of Recreation & Human ServicesBureauHuman ServicesOpening Date06/26/2024Closing Date7/10/2024 11:59 PM EasternDescriptionBenefitsGeneral DescriptionUnder the direction of the Community Support Counselor Supervisor and the Manager of Crisis Services, this position will work with community partners to provide case management services to support victims and families dealing with violence, homicides, mental health, family trouble, domestic violence, homelessness, and other related crises. May occasionally need to work evenings, weekends, overnights and holidays. Proficiency in speaking and writing Spanish is a plus. Performs related work as required.This is a Competitive Class position. The individual selected to fill this vacancy will be given a provisional appointment and will be required to participate in the next Civil Service Examination for this title.A qualified applicant may be provisionally appointed and serve in the position until a Civil Service Examination is administered and an appropriate eligible list can be established to make a permanent appointment in accordance with the Civil Service Rule of Three. (See Provisional Appointment - FAQ's) If you are already a City employee and have permanent, competitive status in your current position and appointment to this title would result in a provisional appointment in another department, you will lose your previous permanent competitive rights.CITY RESIDENCY WILL BE REQUIRED WITHIN ONE YEAR OF HIRE.Typical Work ActivitiesPartner closely with the Crisis Intervention staff following up on cases that require case management needs;Assess clients physical and mental wellness, needs, preferences and abilities;Meet with clients, at a location of their choosing, to assess their needs, inform them of their options, and develop plans to improve clients physical and mental well-being;Provides direct assistance services including counseling, advocacy, intervention, facilitation and other program allowable services;Provide testimony at court hearings, as required;Advocate for clients access to community resources;Follow-up with discharged clients to ensure they are satisfied with services and still in good physical and mental health;Establish, maintain, and enhance cooperative relationships with local service providers and City officials to assist victims of crime, the homeless, and other City residents experiencing a crisis;Participate in public outreach, community initiatives, and strategic planning educational campaigns on the needs of victims of crime, the homeless, and those experiencing a crisis;Communicate with City and community resource officials regarding the needs of clients;Handle confidential information in accordance with HIPAA, state and federal confidentiality rules.Minimum QualificationsHigh School Diploma or Equivalent, PLUSBachelor s Degree in Counseling, Human Services, Sociology or Social Work or other closely related field; PLUS two (2) years experience in case management, crisis intervention, or direct service to vulnerable population. ORAssociate s Degree in Counseling, Human Services, Sociology or Social Work or other closely related field; PLUS four (4) years experience in case management, crisis intervention, or direct service to vulnerable population. ORSix (6) years experience as described above.SPECIAL REQUIREMENT:N.Y.S. Class D Motor Vehicle Operator's license or equivalent at time of appointment.This license must be maintained throughout employment in this title.For full-time employees:The City of Rochester offers a complete benefits package to full-time employees including health care, dental, vision, retirement, deferred compensation plans, flexible spending accounts, life insurance, long-term disability, holidays, vacation, and sick leave.For less-than full-time employees:The City of Rochester offers numerous growth opportunities to include the potential to transition into full-time, permanent employment.AgencyCity of Rochester (NY)Address30 Church Street Room 103A Rochester, New York, 14614Phone585-###-####Website verify your email address Verify Email