The Project Manager, Community Supports Partnership (CSP) will be responsible for coordinating and overseeing project planning, development, and implementation in Baltimore City of the state-wide Community Supports Partnership project. Following the 18-month pilot phase, this position's responsibilities and functions will progress from development and implementation to coordination of all aspects of the project. The position collaborates with the Baltimore City Public School Liaison, contracted sub-grantees, and other stakeholders throughout the State to provide expanded access to comprehensive behavioral health services for children, from kindergarten to high school. The position requires strong working relationships with a wide range of operational partners. The employee must possess excellent verbal and written communication skills to communicate effectively with staff, stakeholders, and regulatory agencies and facilitate meetings in an interdisciplinary, culturally diverse setting. This position is funded through a grant from the Maryland Community Health Resource Commission.This position reports to the Director, Child & Family, and is a full time position working in a hybrid work environment in Baltimore, MD. BHSB will consider for employment qualified applicants with arrest and conviction records.Essential FunctionsResponsibilities and Functions during the initial 18-Month Pilot
- In collaboration with project partners, plan for and conduct a needs assessment and asset mapping ensuring appropriate data are collected and maintained from the outset of program operation.
- Participate in the statewide community of practice with the Community Supports Partnership (CSP).
- Develop governance structure, engage, and coordinate with partners, developing MOUs
- In partnership with BHSB's Policy and Communications Department, support the development of a community engagement strategy.
- Prepare project reports, correspondence, and presentations for local and state partners as needed and present, as necessary.
- Ensure adherence to funding source program deliverables.
- Develop contract deliverables for Community Supports Partners.
- Oversee project deliverables and budgets for the grant revenue supporting project implementation.
- Ensure that subgrantees understand and are utilizing appropriate revenue for reimbursement of service delivery though fee-for-service when applicable.
- Monitor all aspects of the pilot phase of the project implementation and provide regular updates on progress to all stakeholders and funders.
- Partner with BHSB's Special Projects Coordinator for the procurement and competitive RFP (Request for Proposals) process to identify a provider(s) for this project's services.
- Develop a proposal for phase 2 of the (Baltimore City) Coordinated Community Supports Partnership.
Ongoing Responsibilities and Functions
- Provide project management, operationalize the Hub and Spoke model relating to the Coordinated Community Supports Partnership Program and ensure complete and timely implementation.
- Hire and supervise the Community Supports Partnership coordinator.
- Meet and collaborate with the Maryland Consortium on Coordinated Community Supports to facilitate and implement the Community Supports Partnership in Baltimore City.
- Facilitate and maintain a Baltimore City steering committee, advisory council, and a collaborative workgroup of internal and external stakeholders responsible for project operations oversight.
- Implement recommendations, Draft reports for, and provide updates to these groups.
- Collaborate with chairperson(s) on agendas and meeting notes and tracking the completion of follow-up items.
- Monitor all aspects of the project and provide regular updates on progress to all stakeholders and funders.
- Monitor budgets for the grant revenue supporting project and fee for service where applicable.
- Partner with BHSB's Special Projects Coordinator for the procurement and competitive RFP process to identify a provider(s) for this project's services.
- Develop quality improvement processes that enhance the development of the Community Supports Partnership and promote the role of behavioral health services within the Baltimore City Public School System, youth-serving providers, and various other stakeholders.
- In partnership with BHSB's Policy and Communications Department, support the development of a community engagement strategy.
- Research policy issues and write memoranda, fact sheets, reports, letters, and articles as needed.
- Prepare project reports, correspondence, and presentations for local and state partners as needed and present, as necessary.
- Establish and maintain relationships with Baltimore City Public School System, providers, and community stakeholders to expand referral sources and collaborate closely with primary referral sources to ensure easy access for the intended population and efficient referral process workflow.
- Provide continuous oversight of the Community Supports Partnership's performance to maximize objectives and resources.
- Serve as the primary point of contact between BHSB, Baltimore City Public School System, providers, and community stakeholders regarding the Community Supports Partnership.
- Attend meetings and represent BHSB at community, city, and service provider events, as necessary. Attend internal BHSB meetings.
- Prioritize tasks and responsibilities, and complete duties in the allotted time.
- Work independently in an area of innovation without precedent. Must display appropriate independent judgment to determine an appropriate course of action in resolving problems and implementing project goals and deliverables.
- In collaboration with BHSB data team, ensure all providers participate in required project data collection and reporting.
- Contract Management
- Oversee programmatic contracts assigned to the Community Supports Partnership through direct and staff involvement in:
- New contract development
- Development and approval of budgets and budget modifications
- Development of deliverables
- Monitor contract performance and quality improvement
- Initiate and manage a timely contract renewal process
- Monitor adherence to funding source deliverables.
Other
- Work effectively and collaboratively with others, both internally and externally to BHSB.
- Uphold and operationalize the values of BHSB, which are Integrity, Equity, Innovation, Collaboration and Quality.
- Consistently work to apply a lens of equity, inclusion and anti-racism.
- Serve as part of BHSB's disaster response team as needed, in any capacity that is needed.
- To perform assigned work functions, this position and those it supervises may have access to protected health information (PHI). It is expected that the employee will operate from a place of integrity and assume an ethical obligation to protect the security and confidentiality of all PHI in accordance with BHSB's policies.
- An offer of employment for this position at BHSB is contingent upon the results of a thorough background check, including criminal and CPS history, which will require prior authorization from the candidate.
- Perform other duties as assigned.
Education and Experience
- Possession of Master's Degree in social work, counseling/psychology, human services, public health, public administration, or allied health field and
- Five years of administrative or project management experience in behavioral health or a related field
- Maryland State Licensure in social work or counseling preferred but not required
- Demonstrated knowledge of behavioral health services including rehabilitative and clinical services and how services are delivered within the Public Behavioral Health System.
- Demonstrate knowledge of the school system and youth serving organizations.
- Demonstrated knowledge of regulations, legislation, emerging trends, measures of quality and evidence-based/informed practices within behavioral health services specific to youth and families
- Knowledge of the system of publicly financed behavioral health services.
- Substantial knowledge of Baltimore City's Behavioral Health System preferred.
- Demonstrate cultural competence and a commitment to equity.
- Demonstrate proficiency in program administration, design, and management; including program governance, fiscal management, service delivery, data collection and reporting, and communications
- Ability to manage a comprehensive service array of mental health and substance use disorder services and develop effective channels of communication that foster confidence and cooperation with a variety of stakeholders
- Ability to analyze service delivery and system-level challenges, generate and evaluate creative interventions, formulate recommendations, and institute effective solutions
- Proven record of accomplishment of demonstrating sound independent judgment to determine appropriate course of action in resolving problems and implementing project goal
- Experience using data to inform program and system management. Ability to work effectively with community organizations, community leaders, service providers, consumers (youth and adults) and their family members and other stakeholders.
- Ability to develop and lead collaborative teams. Experience recruiting, managing, and developing a formidable team.
- This individual will serve as a coach to motivate and mentor team members.
- Ability to work effectively and collaboratively with others, both internally and externally.
- Must express self adequately in written and oral communication and communicate effectively in an interdisciplinary, culturally diverse setting with staff, stakeholders, and regulatory agencies.
- Intermediate to advanced expertise in using technology to support work processes, including but
- Ability to interact with leadership in Baltimore City
- Ability to work in a professional, confidential, and collaborative capacity
- Ability to resolve complex issues and prioritize tasks
- Excellent written and verbal communication skills.
- Ability to interact in a hybrid/virtual environment
- Proficient using Microsoft Office Suite Word, Excel, Outlook and PowerPoint
Supervisory Requirements: This position supervises one position.This role may require travel to other locations for meetings and other business-related needs. Ability to travel locally 50% of the time is required. It is important to have access to some form of transportation to travel to off-site meetings, conferences, and site visits.Total Rewards:BHSB's compensation strategy is based on our values and culture and is a step in our work toward becoming a justice-oriented, antiracist and inclusive organization. The organization offers its employees a competitive compensation package which includes base pay, comprehensive benefits plan and equitable, hybrid, family friendly work environment and practices.This means that starting salaries are based on the requirements of each job and are non-negotiable, that the organization is not favoring people who are comfortable asking for a salary/hourly rate increase. The starting hourly/ annualized salary rate for this position is $77,403.The benefits plan includes comprehensive Medical and HRA, Dental and Vision coverage, as well as a choice of 4 FSA plans and an employee paid Legal benefit. BHSB offers employer paid life insurance, short-term and long-term disability as well as a 403(b) plan with employer contribution, generous PTO and 13 days paid holiday. Medical plan participants receive a $5,000/$10,000 debit card to cover eligible deductible and copay expenses, depending on chosen coverage.CultureBHSB is a nonprofit organization that provides leadership in advancing behavioral health and wellness. We advocate for and help guide innovative approaches to prevention, early intervention, treatment and recovery to help build healthier individuals, stronger families and safer communities. We work to demonstrate cultural competence and a commitment to the infusion of equity and inclusion principles into all areas of our work.BHSB respects and values diversity and is committed to creating a culture that is inclusive. BHSB is proud to be an Equal Opportunity Employer. BHSB strives to embody Integrity, Equity, Innovation, Collaboration and Quality in all of our work. We work to demonstrate cultural competence and a commitment to the infusion of equity and inclusion principles into all areas of our work.BHSB values diverse experiences, including those who have had prior contact with the criminal legal system. We are committed to providing individuals with criminal records, including formerly incarcerated individuals and individuals with arrest or conviction records, a fair chance at employment.BHSB - About Us