Complex Claims Consultant - Life Insurance Agent / Broker Dealer
: Job Details :

Include investigating and resolving claims according to company protocols, quality and customer service standards. Position requires regular communication with customers and insureds and may be dedicated to specific account(s). Location: Chicago, IL or New York City, NY preferred, but candidates near any CNA location will be considered. JOB DESCRIPTION:Essential Duties & Responsibilities. Performs a combination of duties in accordance with departmental guidelines:Manages an inventory of high complexity and exposure Financial Lines claims by following company protocols to verify policy coverage, conduct investigations, develop and employ resolution strategies, and authorize disbursements within authority limits. Ensures exceptional customer service by managing all aspects of the claim, interacting professionally and effectively with insureds, claimants and business partners, achieving quality and cycle time standards, providing timely updates and responding promptly to inquiries and req...Claims, Insurance, Broker, Consultant, Agent, Dealer