Compliance Coordinator
: Job Details :

Divisional Training & Program Compliance Coordinator 1555 King St, Alexandria, VA 22314, USA Req #33647 Monday, November 25, 2024 Location: Potomac Divisional Headquarters, Alexandria, Virginia Position Type: Regular Full-Time Pay Range: $85,000 - $106,000 About this opportunity: Under the general direction of the Divisional Social Services Director (DSSD), the Divisional Training and Program Compliance Coordinator (DTPCC), is responsible for ensuring that Corps/Commands adhere to the highest standards of quality, compliance and operational excellence by planning, developing and providing employee training on compliance policies, practices and reporting systems. The incumbent will provide strategic oversight, training and compliance to ensure a unified minimal acceptable level of performance. In collaboration with the Director and THQ Social Services Department, the incumbent will assist with the Territorial/Divisional Evaluation Process by conducting divisional program evaluations and successfully guide all program participants through the evaluation process. He/she utilize TSAs National Social Services Standards as a tool for measuring, raising and maintaining PMCs compliance efforts to an acceptable level. He/she will identify, investigate and report compliance issues, irregularities and violations. He/she will conduct comprehensive audits of client records in Wellsky and HMIS to ensure compliance with regulatory requirements and organizational polices. The Incumbent will develop and maintain a uniform training curriculum for all staff to ensure continued talent development. He/she will develop, monitor and implement best practice standards to ensure PMC-DHQs compliance with government laws and regulations. The Incubent will collaborate with the SS management team to identify potential risks, implementing Corrective Action Plans (CAP) to uphold executed agreements and regulations and monitor PMCs adherence to those policies and procedures. He/she will assist in the program development, implementation and management of PMCs strategic direction of social services long-term objectives, plans and initiatives aimed at aligning program objectives with TSAs mission. Key responsibilities: Utilizing TSA National Social Service Standards and best practices and in collaboration with the director define the scope and objectives for a compliance program. Create, implement and maintain compliance policies and procedures to ensure standards of operation. Review existing policies, procedures and practices to ensure all social service programs align with TSA requirements and organizational policies. Establish and maintain effective leadership and communication strategies to ensure Corps/Commands are aware of and follow policies, procedures, and standards of conduct. Develop and implement mechanisms for administering corrective action plans, disciplinary actions for policy violations, and incentives for consistent compliance. reclassification and correcting journal entries for entry in to the accounting system as needed. Assess current internal training program and collaborate with Director and Corps/Command Officers and/or social service staff to identify training needs and to promote a culture of compliance. Ensure social services employes are informed about compliance policies and procedures and establish Key Performance Indicators (KPI) as a tool for increasing compliance statistics. Market training program to employees and provide necessary information about sessions. Coordinate compliance training events to include vetting 3rd party trainers and computer-based training (CBT) courses, scheduling in-person and online training events, coordinating with Corps/Commands social service staff to determine TSA required and best practices training, selecting appropriate training activities, track employee trainings in the learning management system, assist in the creation of training content for in-person and online trainings ensuring the necessary equipment/materials are available for training sessions and there is a course evaluation completed. In collaboration with the Territorial Training and Evaluation Coordinator, conduct two annual planned Program Evaluations/Program Health Scans per year. Conduct additional Health Scans as needed. Assist with recruiting, training, developing, and assigning Divisional Peer Evaluators who provide guidance, technical assistance, and support during formal program evaluations. Regularly review and audit Corps/Commands social service practices to ensure compliance with TSA National Social Services Standards and other regulatory requirements. Identify and address with social services staff any compliance issues or risks and communicate such to Corps/Command Officers and the director. In collaboration with the Divisional Social Services Team develop a program evaluation tool to measure the performance of social services across the division using the TSA National Social Services Standard tool. Evaluate services to ensure they are consistent with the mission/vision statements, objectives and strategies and their effectiveness in achieving short-range and long-range goals; communicate and coordinate with the social services management staff the status and accomplishment of same. Regularly review, monitor and audit active grants and contracts to ensure adherence to documentation and reporting protocols. Review program data, financial and client records for accuracy, completeness, reporting deadlines, and confidentiality. Conduct periodic audits of client records in Wellsky and HMIS to ensure compliance with regulatory requirements. Review all Critical Incidents Reports (CIR), Client Grievances and Complaint Forms submitted to the Division for follow-up action; ensure corrective actions taken to minimize risks and the likelihood of reoccurrence. Attend professional conferences, seminars, meetings and read professional journals to maintain awareness and stay current on new and emerging social service and training trends. Travel throughout the division to train, review files/records and conduct audits to support and enhance all program services. What we are looking for in you: Bachelors in Training and Development, Human Services, Social Work, Education or related field from an accredited college or university AND Five years experience in a compliance or training role or similar position with progressively responsible experience developing, implementing training programs in a social service and/or residential programs environment to include developing program evaluation tools, collecting and analyzing program data, compiling data for statistical reporting and outcome measures, databases and/or Client Management Systems; experience coordinating special projects and developing teams and providing support to senior-level management Physical Requirements and Working Conditions: Duties are usually performed seated. Sitting may be relieved by brief or occasional periods of standing or walking. Limited amount of physical effort required associated with walking, standing, lifting and carrying light objects (less than 25 lbs.) 5-10% of work time. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions. Work is performed in a normal office environment where there are little or no physical discomforts. Occasionally work is performed off-site and can be associated with changes in weather and discomfort associated with noise, dust, dirt, and the like. Employee Benefits Health, Dental, and Vision Insurance Paid Time Off Retirement Plan, Life Insurance and more! To learn more about the location, click here! Why work for us? The Salvation Army offers a broad range of career opportunities, particularly targeted toward those motivated by our mission, to preach the gospel of Jesus Christ and to meet human needs in His name without discrimination. The Salvation Army strives to do the Most Good for its employees by offering a greater sense of purpose in the work performed, by training and mentoring employees and by offering competitive compensation and benefit plans. Whether employed as a truck driver, administrative support team member or the director of a program, our employees understand at the core of their work is the opportunity to be an integral part of an organization that is Doing the Most Good. Five values at the heart of everything we doWe are Passionate Compassionate Uplifting Brave Trustworthy Additional Information: All employees recognize The Salvation Army is a church and agree they will do nothing as an employee of The Salvation Army to undermine its religious mission. To apply, click on the Apply Now icon at the bottom of this posting. Application Submittal Period: 11/25/2024 12/08/2024 All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or protected veteran status and will not be discriminated against on the basis of disability. Equal Opportunity Employer Minorities/Women/Veterans/Disabled Other details Job Family PMC-EXEMPT Pay Type Salary Apply Now Share this job: