Non-Exempt Pay Rate: $21.35 Non-Exempt Salary: $41,632.50Job Duties:The successful candidate will be expected to:
- Manage caseload of investigations on incidents, fraud and complaints.
- Provide comprehensive compliance investigations to RCIL departments.
- Assist with implementation of quality standard programs to monitor, evaluate, and improve the quality of service provided to consumers.
Education:
- A College Degree is preferred; a High School Diploma or equivalent is required.
Knowledge, Skills & Abilities:
- Prior experience with quality and compliance services.
- Strong customer service skills.
- Knowledge of Microsoft Excel, Word and Outlook.
Benefits:
- 37.5 hour work week, flexible work schedule menu to include the ability to work: a four-day work week, a four-day work week every other week, or a typical five-day work schedule.
- 16 annual vacation days, 12 annual sick days, and 13 annual paid holidays
- 401K 6% match
- Heavily subsidized health/vision/dental insurance
- Additional benefits available
Travel Required: NoLocation: Utica, NY RCIL is a civil rights organization that offers individuals with disabilities a wide range of independent living and advocacy services through the numerous programs we manage.RCIL is an equal opportunity employer and it is the policy of RCIL not to discriminate against any applicant for employment, or any employee because of age, color, sex, disability, national origin, race, religion, or veteran status.