Computer Operator (100% onsite, local candidates, Columbia, SC)
NO C2C, NO H1B
Contract
We are seeking a dedicated Computer Operations Coordinator to join our team under general supervision, reporting directly to a functional manager. The contractor will play a key role in ensuring the stability and integrity of data and server services through comprehensive monitoring, support, and optimization of all computer operations equipment and processes. This role includes 24/7 on-call responsibilities shared with the team.
- Prioritize and manage the resolution of numerous issues within accepted service levels, ensuring timely updates in the Helpdesk system.
- Exhibit strong customer service skills, attention to detail, and responsiveness to customer tickets.
- Troubleshoot and recommend technical solutions for customer issues related to backup configuration and recovery.
- Develop and implement workaround solutions as needed.
- Perform equipment and software upgrades.
- Maintain familiarity with current computer and network products.
Required
- DORWAY Production Schedules (preferred)
- Network Operations
- High Volume Printing
- High Volume Inserting
- Expert Level in SolarWinds, OneNote, and Microsoft Office Applications
- Working Knowledge of Diverse High Volume Machinery
Preferred Education
- Bachelor?s degree in Information Technology Systems, Computer Science, or a related field
- Four years of experience in Information Technology Systems or related areas