Description
The Computer Operator is responsible for executing procedures involving operations of computer equipment, and peripheral devices, to produce final output for delivery to internal and external clients.
PRINCIPAL RESPONSIBILITIES AND DUTIES:
- Supports the company in keeping commitments to clients by:
- Submitting procedures for execution, monitoring the system, and verifying successful completion.
- Monitoring and controlling the department's printing systems.
- Assisting in maintenance and upkeep of department's media libraries.
- Processes computer operations data by:
- Submitting obey files, macros, programs, and procedures which will produce desired outputs.
- Executing procedures using departmental established schedules.
- Executing special requests after departmental supervisor's review.
- Identifying, and correctly responding to, processing errors and exceptions to processing standards and procedure completion.
- Correctly and thoroughly documenting all exceptions to processing standards.
- Providing immediate notification to department managers' designated on-call individuals about exceptions to processing.
- Operates Desktop computers including:
- Executing procedures which download data to departmental Desktop PCs for subsequent customer file submission.
- Following departmental procedure guidelines and creating DVDs for shipment to external clients.
- Monitors and maintains department's computer equipment by:
- Determining hardware failures and following departmental documented procedures for resolving problems.
- Documenting equipment failures in appropriate logs, indicating vendor, equipment, date/time, problem, vendor arrival/departure times, resolution, etc.
- Performing periodic computer equipment cleaning and maintenance activities according to departmental guidelines.
- Making adjustments to computer equipment, when needed, according to established departmental guidelines and/or vendor technical publications.
- Monitors and controls print processing by:
- Maintaining the necessary level of paper, and other supplies, in printing system(s) to assure operation of equipment at most efficient level.
- Closely monitoring print systems, making adjustments and executing corrective measures as expeditiously as possible to ensure equipment operates at optimal levels.
- Stocking printer paper and other supplies according to departmental guidelines.
- Monitoring print quality, making adjustments, where appropriate, and following departmental guidelines for obtaining vendor support when necessary.
- Assembling reports, when required, before delivery to Data Control for distribution.
- Monitoring the company's follow-up report to assure all reports flagged as missing are printed before purging spooler.
- Performs other duties as assigned.
SKILLS AND ABILITIES REQUIRED:
- Experience with personal computers.
- Ability to follow detailed procedures with precision.
- Ability to control multiple tasks simultaneously.
- Attention to detail with basic documentation skills.
- Proven experience trouble-shooting equipment preferred.
- Ability to work with minimal supervision.
MINIMUM LEVEL OF PREPARATION AND TRAINING NORMALLY REQUIRED:
- High school diploma or equivalent required.
APPLICATION PROCESS:
You can directly apply through Cass's website at Please apply directly to this position via the Apply button. You will be required to create an account and provide your resume, contact information and other pertinent employment information. This process typically takes 20 minutes or less. Should we find that you meet the minimum requirement of the position, a member of our recruiting team will be in touch to start the interview process.
ABOUT OUR COMPANY:
Cass Information Systems, Inc. is a leading provider of integrated information and payment management solutions. Cass enables enterprises to achieve visibility, control and efficiency in their supply chains, communications networks, facilities, and other operations. Disbursing over $80 billion annually on behalf of clients, and with total assets in excess of $2.4 billion, Cass is uniquely supported by Cass Commercial Bank. Cass is part of the Russell 2000.
Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor's legal duty to furnish information. 41 CFR 60-1.35(c)