Computer Support Associate
: Job Details :

Position Title : Computer Support Associate / Infrastructure EngineerLocation: Clarion, IA - 505251st shiftJob Description:To provide onsite deskside Tier 2 support performing the following dutiesJob Duties:Performs/monitors standard processes or operations that are highly stable and/or relatively consistent in how to fix.Documents recording and/or distributing information. Has some breadth, depth and/or frequency of interaction with external contacts.Responsible for effective e-mail communications and ability to create and maintain basic documents/records.Responsible for recognizing problems with the processes/operations supportedMaintains equipment, supplies, data supporting processes or operations.Applies some technical knowledge in the support of processes or operationsJob Requirements:Knowledge of computing and networking concepts and fundamentalsAbility to use standard desktop load applications such as Microsoft Office plus intranet and internet functions.Knowledge of computer security policies and a general overall knowledge of computer security concepts.1 year or more IT experience preferred, but recent college graduates will be consideredEducation Requirements:Degree in an Information Technology discipline or equivalent experience. - High School or secondary diploma or equivalent