Location: Elkins Park,PA, USA
Job Description: CAN BE REMOTE Experience supporting applications, application data, and application users Provide user support via telephone and on-line support using MS Teams and other remote software Working knowledge using Windows 10/11 Windows Server 2012/2016/2022 Working knowledge using Red Hat Linux 7/8/9 Knowledge of cloud services AWS/Azure Understanding group policies and group policy implementations Install, configure and troubleshoot network and client software Configure and troubleshoot hardware issues Provide software application training Understand and interpret security directives and protocols Functional knowledge of database management Preparing work completion status reports Required Skills and Experiences: Certifications: CCNA-Security, CySA , GICSP, GSEC, Security CE, CND, SSCP Analytical thinking, planning Strong verbal and personal communication skills. Accuracy and attention to details. Organization and prioritization skills. Problem analysis, use of judgment and ability to solve problems efficiently. Decision making, critical thinking, organizing and planning. Tolerant and flexible to different situations. Self motivated Customer service mindedness Adaptability/ability to work under pressure Secret Security Clearance US citizen Requirements: Bachelor's degree and a minimum of 5 years of relevant experience. Bachelor of Science degree from an accredited institution in mathematics, computer science, one of the physical sciences, engineering or a closely-related scientific discipline is highly desired. Or Associates degree and a minimum of 8 years of relevant experience. Or 10 years of experience.