Concierge
: Job Details :


Concierge

FirstService Residential

Location: Haverstraw,NY, USA

Date: 2024-12-17T23:36:34Z

Job Description:
**Job Overview:**The part\-time concierge providesexceptional customer service\. Meets and greets residents; checks guests and service providers in/out\. Able to understand and react to emergency response and access control procedures; monitors andoperateselectronic security control systems; and accuratelymaintainsdaily logs,recordsand forms\.Assistswith general concierge services and performs administrative clerical,Wordand Excel document work\. Walks the building premises as directed for monitoring purposes\.**Your Responsibilities:**+ Providesexceptional customer service\.+ Meets and greets residents; checks guests and serviceproviders in/out\.+ Able to understand and react to emergency response and access controlprocedures;monitorsandoperateselectronic security control systems; and accuratelymaintainsdaily logs,recordsand forms\.+ Assistswith general concierge services and performsadministrative clerical,Wordand Excel document work\.+ Walks the building premises as directedfor monitoring purposes+ Monitors and controls access to the building+ Resolves and follows\-up on all complaints/issues, escalating to supervisor if necessary+ Providesgeneral concierge services as well as administrative clerical work when needed+ Helpsmaintaina safe and secure environment throughout the building/property\(s\)+ Walks the building premises as directed for monitoring purposes+ Have the ability tounderstand and complete all required forms+ May be assigned other duties by supervisor**Skills & Qualifications:**+ Ability to manage multiple priorities+ Demonstrates excellent customer service,communicationand time management skills\.+ Basic knowledge of Microsoft Applications, especially Outlook,Wordand Excel\.+ Command of information system hardware/software is preferred+ Good written and verbal communication skills+ Strong customer service and interpersonal skillsrequired+ Reasonable accommodations may be made to enable individuals with disabilities to perform theessential functions\.+ Computer and peripherals, standard and customized softwareapplicationsand tools, and usualoffice equipment\.+ Ability toquickly and easily navigatethe property/buildingasrequiredto meet the jobfunctions+ Ability to lift 30 - 50lbs+ Requires standing, sitting position forlong periodsof time, walking and occasionalclimbing when necessary+ Handle, finger, grasp and lift objects and packages; must be able to reach with handsand arms+ The employeeis required towork at a personal computer for extended periods of timeas well as talking on the phone for extended periods of time+ Must have the ability to detect auditory and/or visual emergency alarms+ Occasional overtime may berequired+ Must have the ability to work extended/flexible hours, weekends, and attend Boardmeetings\.**Compensation** **:**$20\.00perhour**Disclaimer Statement** **:**The above informationonthis description has been designed toindicatethe general nature and level of work performedby employees within this classification\. It is not designed tocontainor be interpreted as a comprehensiveinventory of all duties, responsibilities, and qualificationsrequired ofemployees assigned to this job\. This is not anall\-inclusivejob description; therefore, management has the right to assign or reassign schedules,dutiesandresponsibilities to this job at any time\.
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