HRA
Location: Madison,CT, USA
Date: 2024-11-18T08:55:47Z
Job Description:
Essential Functions:
- Answers incoming calls, both internally and externally, in a warm,pleasant and professional manner
- Ensures that all messages are relayed promptly to the intendedperson
- Maintains current visitor log
- Greets all visitors, residents, family members and associates in awarm and inviting manner on the phone and by standing andwalking around the desk for anyone entering the community
- Ensures that the reception areas are clean, hospitable, and inviting
- Ensures the compliance of all concierge team standards and firstimpression captain standards for the community entrance from thedriveway entrance (s) through the lobby
- Responsible for creation and maintenance of resident face sheetsutilizing the Yardi system
- Inputs resident information for faces and uploads residentphotograph
- Updates information as it changes and ensures updated facesheet is distributed to all appropriate locations
- Current resident face sheets should be kept in thefollowing locations: Van Book, Resident MedicalRecord, Business Office File and the EmergencyBook