Concierge/Receptionist- Part Time Tues& Thurs 3:30pm-7:30pm
: Job Details :

Concierge/Receptionist - Part Time Tues & Thurs 3:30pm-7:30pmJob Category: Member ServicesRequisition Number: CONCI001913Posted: October 21, 2024Part-TimeOn-siteRate: $16.95 USD per hourLocationWM of Lexington - SC200 Wellmore DrLexington, SC 29072, USAFind your new career with a team of HEROES,who are ordinary people doing extraordinary things for seniors. We are dedicated to giving back and supporting our team members, local community, and others worldwide. Come join a team with (6) Industry Best of the Best Awards and help us put People First Always.POSITION SUMMARY: The Concierge is the Director of First Impressions  of the community and quite often the first contact for prospects, guests, and family members.ESSENTIAL FUNCTIONS:Greets, engages, and assists residents, family members, guests, and visitors in a vibrant, courteous, and professional manner.Answers internal and external telephone calls, pages & walkie talkie.Promotes programs, outings and events, encourages participation, and assists residents and/or guests with registration.Supports community sales efforts by engaging visitors and prospective residents, collecting information, and promoting Senior Living Communities as a great place to live.Maintains building security, monitors security systems, including the emergency call system, and responds accordingly.Manages the operation and maintenance of all office equipment and communication devices (i.e. call transfers).Manages mail and newspaper delivery.Assists Business Office Manager with ordering and maintaining adequate inventory of office and community supplies.Participates in and attends all required in-service training sessions.Maintains HIPAA standards and regards all medical or healthcare information pertaining to residents & employees as confidential.Other duties as assigned.COMPETENCIES:Technical Skills - Must demonstrate knowledge & frequent use of computers & Microsoft Office.Communication - Effectively transfer information to necessary parties.Initiative - Self-motivated and seeks additional work when capacity allows.Flexibility - Ability to quickly adapt to changing conditions.Interpersonal Skills - Focus on solving conflict and listening to others.Teamwork - Balances team and individual responsibilities.Professionalism - Ensures product is delivered on time and of the highest quality.Ethics - Treats people with respect and works ethically and with integrity.PHYSICAL DEMANDS:This position is often required to read, write, stand, walk, sit, use hands to finger, handle, or feel objects, tools, or controls, reach with hands and arms, balance, stoop, kneel, crouch, talk and/or hear.This position will be required to lift or carry weight up to 25 lbs.While performing the duties of this job, the Team Member is exposed to minimal to moderate noise.The Team Member may be required to work extended periods of time at a computer terminal.The associate may encounter difficult situations, including contact with mentally ill and deceased residents.TRAVEL: No travel is expected although occasional travel may be required for training sessions, continuing education opportunities, emergency situations, and other company functions.EDUCATION AND EXPERIENCE REQUIREMENTS:High school graduation or GED required.Certification or completed coursework in office management desired.Telephone operating and answering experience required.1-2 years' experience in a similar concierge/administrative assistant position desired.KNOWLEDGE, SKILLS, AND ABILITIES REQUIRED:Ability to read, write, speak and understand English fluently.Ability to meet or exceed the company's attendance and punctuality standards.Ability to use miscellaneous software and office equipment.Ability to understand and follow directions as given.Ability to work with minimal supervision.#J-18808-Ljbffr