Concierge - Upper East Side Luxury Senior Living
: Job Details :

** Concierge - Upper East Side Luxury Senior Living**

**Job Category****:** Administrative **Requisition Number****:** CONCI004748 Showing 1 location **Job Details**

**Description**

**C****oncierge - Upper East Side Luxury Senior Living**

**Insp?r Senior Living, Maplewood Senior Livings new brand of world-class, urban senior living properties, is now hiring Servers for its new Insp?r Carnegie Hill property. Insp?r Carnegie Hill is located on the Upper East Side and stands 23 stories with 215 residential units. It offers assisted living, enhanced care, and memory care with a unique and innovative Integrated Care Model. This is an exciting opportunity to be a part of a brand-new development and care delivery model, the first of its kind in New York City!**

**Insp?r Carnegie Hill, 1802 Second Avenue, New York, NY 10128**

At Insp?r, we are redefining senior living. We depend on our highly trained staff to carry out our philosophy of intentional living. This includes luxury accommodations, exceptional hospitality, cutting-edge technology, innovative wellness programs, and world-class care.

The Concierge provides a polished, positive first impression to our guests and oversees all aspects of the Leasing Gallery operation in order to ensure maximum exposure and pre-opening occupancy commitments of Insp?r | Carnegie Hill. The Concierge is responsible for people experience, customer service efforts, and administrative support of our Sales Team.

**Additional responsibilities include:**

* Answer and screen all incoming calls in a courteous and professional manner

* Perform administrative and hospitality duties, as needed.

* Respond to sales inquiries and questions from prospective residents and families.

* Assist the sales department by performing tasks in support of special events and tours.

* Anticipate and address prospects' service needs, assist individuals with disabilities, and thank guests with genuine appreciation

* Gather, summarize, and provide information to prospects about Insp?r Carnegie Hill and the surrounding area amenities, including special events and activities.

**This position offers a benefits package including competitive salary, medical, dental, vision, paid time-off, paid training, a 401k plan, and more.**

**Education/Experience/Certification:**

* Bachelors degree in marketing, human services, hospitality, or communications preferred

* 1-3 years providing exceptional customer service with a proven track record

* Concierge experience preferred

* Familiarity working in the New York City market

* Experience with or interest in working with seniors, including those with memory care needs

* Experience working in a fast-paced environment with ability to multitask

* Experience and proficiency with Microsoft Office and clerical/administrative duties

* Must possess a high degree of interpersonal relation skills and capability of relating to a diverse group of people and personalities which requires considerable initiative and judgment

**At Insp?r, we make sure you have an environment in which you can continually learn and grow. One that leaves you personally and professionally fulfilled.**

**All candidates will be required to show valid proof of full vaccination for COVID-19 before commencing work or commit to obtaining full vaccination within 30 days of commencing work, unless they receive an approved exemption from Maplewood. Maplewood will require unvaccinated candidates to obtain their first dose prior to commencing work and then obtaining a second dose with in thirty days after the first dose. Those who do not obtain full vaccination within that time frame, without an approved exemption, will be terminated.**

**Qualifications**

**Skills**

**Preferred**

**Managing Multiple Projects** *Advanced* **Communication Skills** *Advanced* **Computer/Technical Literacy** *Intermediate* **Behaviors**

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**Motivations**

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**Education**

**Preferred**

Bachelors or better in Human Services or related field.

**Experience**

**Licenses & Certifications**

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities

The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractors legal duty to furnish information. 41 CFR 60-1.35(c)