Mercy Health
Location: all cities,OH, USA
Date: 2024-12-01T05:10:31Z
Job Description:
BSMMHPUSR221051EXTERNALENUSEveryone who works with Mercy Health is united under one purpose: to help our patients be well in mind, body and spirit. This drive, along with our history of faith, is a powerful combination. It gives us a shared calling to work toward every day. Join our exceptional team and help us continue to provide the highest quality of health care possible to our communities.Primary Function/General Purpose of Position The RN Triage Specialist provides telephonic triage to assist callers to determine the most appropriate level of care needed for the current situation expressed or assessed, following workflows and utilizing protocols/resources to provide supportive service to patients and customers. The RN Triage Specialist will maintain a performance standard that prioritizes safety, quality and experience and coincides with the organization's mission and identified key strategic or performance initiates. This is a PRN position working as needed. Employee must be available to train for 4-6 weeks working full time hours. PRN Requirements: 8 Hour per pay period1 Weekends shift per month2 Holidays per year Essential Job Functions* * * Provides telephonic triage or requested support and / or virtual monitoring. Offers subsequent recommendations, education or care advice using decision making tools, clinical judgement, and defined workflows. * Participates in care coordination, by partnering with customers to reduce readmissions, enhance chronic disease management, manage health risk and injury reporting. Schedules provider appointments and facilitates provider communication. * Ensures accurate, timely documentation in the EMR (Electronic Medical Record) according to best practice, guidelines, or workflows. * Participates in virtual monitoring and subsequent reporting and escalation to support services identified by customer. Provides additional support to Conduit Health Partners business functions as identified to ensure all patient needs are being met and continuity of Conduit Health Partners business operations is maintained. * Participates in process improvement, professional development, peer development and peer review This document is not an exhaustive list of all responsibilities, skills, duties, requirements, or working conditions associated with the job. Employees may be required to perform other job-related duties as required by their supervisor, subject to reasonable accommodation and appropriate within the scope of practice for the registered nurse. Licensing/Certification RN license required in applicable state(s).Multistate/Compact RN Licensure preferred Education ADN or Diploma Nursing requiredBSN preferred Work Experience 1 year of acute care nursing experience required. Triage experience preferred. Training EPIC Electronic Health Record (preferred) Working Conditions - Periods of high stress and fluctuating workloads may occur. General office environment. May have periods of constant interruptions. Required to car travel to off-site locations, occasionally in adverse weather conditions. Prolonged periods of working alone. Other: Remote/ At Home work Environment Opportunity may be provided. This is dependent upon business needs and capability. Will require a signed agreement. Minimum internet speed of primary and secondary work locations is: download speed of 100Mpbs; upload speed of 20Mbps. Reference policy: Conduit Health Partners Work from Home. Many of our opportunities reward* your hard work with:Comprehensive, affordable medical, dental and vision plansPrescription drug coverageFlexible spending accountsLife insurance w/AD&DEmployer contributions to retirement savings plan when eligiblePaid time offEducational AssistanceAnd much more*Benefits offerings vary according to employment statusAll applicants will receive consideration for employment without regard to race, color, national origin, religion, sex, sexual orientation, gender identity, age, genetic information, or protected veteran status, and will not be discriminated against on the basis of disability. If you'd like to view a copy of the affirmative action plan or policy statement for Mercy Health – Youngstown, Ohio or Bon Secours – Franklin, Virginia; Petersburg, Virginia; and Emporia, Virginia, which are Affirmative Action and Equal Opportunity Employers, please email ...@mercy.com. If you are an individual with a disability and would like to request a reasonable accommodation as part of the employment selection process, please contact The Talent Acquisition Team at ...@mercy.com*Why Choose Mercy Health?*At Mercy Health, we're focused on bringing our core values to life every day through compassionate health care. From the moment you join Mercy Health, we're committed to growing, training and developing you for a fulfilling and mission-driven career because we're a health care community driven by the strength of our people.With the support of your colleagues, tools and technology, you can focus on preparing for your next step, instead of finding your next job. Learn more about us at [careers.mercy.com]( us?utm_source=experienced&utm_medium=cpc). *Life and Work Should Fit Together*We believe all employees, and their families, should have access to comprehensive care plans, tailored to support their needs. · Well-being Support: Access to mental health resources, condition management programs and clinical expertise· Education Assistance: Tuition support for critical clinical roles such as nursing, medical assisting, laboratory and more· Time Off: Enjoy at least three weeks of paid time off along with seven paid holidays· Family Support: Industry-leading eight weeks of Paid Parental Leave plus adoption assistance· Travel Nurse program: Choose to work in different units, facilities or even travel across our organization· Career conversations like regular performance check-ins, career discussions and role-specific training opportunities to help to identify your next step · Diversity, Equity & Inclusion (DE&I): Our employee resource groups provide leadership development, programs, support, and tools to enable recognition and growth · Optional benefits like legal, identity theft protection and critical illness insurance[Discover how Mercy Health is the place for you](
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