Conference Assistant 1
: Job Details :

Posting Number: 20245211V Position Title: Conference Assistant 1 Posting Type Student Hours/week: 10-12 Eligibility: Work study preferred but open to all students Semester 2024-2025 Academic Year Location Galberry Hall Detailed Work Schedule10-12 hours per weekNumber of positions: 1 Department:508-Office of Conference Services Contact Name: Kathleen Sinnott Contact Phone/Extension: 610-###-####Position Summary InformationJob Description Summary:● Serve as a positive representative of the university by providing professional customer service to university community, conference and event participants, and campus visitors● Manage and distribute information throughout the office by answering the phones, responding to emails, filing, making calls to other service providers, overseeing office printers, and any other office needs● Assist external clients with inputting event requests through scheduling system● Engage in regular communication with upcoming clients to assist them with planning the details of their camp, conference, or event● Answer questions from guests, vendors, and campus constituents in a timely manner● Assist with conference and event needs, which may include but are not limited to room set ups and creating setup diagrams● Keep an inventory of chairs, tables, easels, coat racks, linens, and all other equipment clients can request to reserve● Communicate with campus partners regarding events● Continue to network and build relationships with other on-campus offices to facilitate improved collaboration when planning for and hosting camps, conferences, and events● Research prospective clients to ensure all guests are inline with University mission● Assist Full Time staff with development of client databases● Conduct customer feedback surveys with the intention of helping grow the department and develop services● Continue to improve office organization and create resources to streamline existing processes● Assist full time staff with any additional Auxiliary Services projects and tasks● Other duties as assignedRequirements:● High School Diploma● Enrolled Villanova Student● 1 year of OCS summer experience● MS Office experience● Ability to understand and learn new softwareAdditional Information:Solid work ethic, can perform manual labor, have hospitality industry/customer service skills and experience, and a demonstrated ability to interact/work well with others.* Excellent verbal and interpersonal skills and a strong commitment to customer service.Physical Demands Summary:All employees of Conference Services:* Ability to lift/push/pull 25-45 pounds.* Ability to stand for extended periods of time.Wage Rate: $15.00 per hourPosting Detail InformationClosing Date (11:59pm ET): 09/13/2024 Open Until Filled No