Conference Services Supervisor
: Job Details :


Conference Services Supervisor

Stonewall Resort

Location: Walkersville,WV, USA

Date: 2024-12-06T19:45:33Z

Job Description:
About Us:At Pyramid Global Hospitality, people come first. As a company that values its employees, Pyramid Global Hospitality is dedicated to creating a supportive and inclusive work environment that fosters diversity, growth, development, and wellbeing. Our commitment to a People First culture is reflected in our approach to employee development, employee benefits and our dedication to building meaningful relationships. Pyramid Global Hospitality offers a range of employment benefits, including comprehensive health insurance, retirement plans, and paid time off, as well as unique perks such as on-site wellness programs, local discounts, and employee rates on hotel stays. In addition, Pyramid Global Hospitality is committed to providing ongoing training and development opportunities to help our people build the skills and knowledge they need to advance their careers. Whether you are just starting out in the hospitality industry or are a seasoned professional, Pyramid Global Hospitality offers a supportive and collaborative work environment that encourages growth and fosters success, in over 230 properties worldwide. Join their team and experience the benefits of working for a company that values its employees and is committed to creating exceptional guest experiences. Check out this video for more information on our great company!Location Description:Moments away from the rest of the world, but a world away from it all, Stonewall Resort is a truly unique lakeside destination for vacations, meetings, weddings, reunions, and romantic getaways. Our rustic yet elegant Adirondack-style lodge and spectacular cottage collection is perched alongside quiet lake waters and the Arnold Palmer Signature Golf Course, while surrounded by 1,900 picture-perfect, Close to Nature park acres. Overview:

The Conference Services Supervisor is responsible for directing and helping with the set up, tear down and maintenance of all conference rooms.

  • Perform all duties in a professional manner and in accordance with company policies.
  • Flexibility to work a varied schedule due to business levels and industry demand.
  • Follow all safety procedures to ensure a safe working environment.
  • Provide daily supervision for conference services attendants.
  • Keep conference floor manager informed concerning any guest or employee issues.
  • Maintain uniform and grooming standards as outlined in employee handbook and departmental training.
  • Assembles and arranges conference equipment in conference rooms per client needs. Requiring lifting a variety of conference tables weighing 5-70 pounds; pulling and folding risers into place each weighing 150 pounds; lifting 25 pound 3 x 3 dance floor sections and bending down to construct them. Walking and pushing 300-pound large equipment carts. Walking and pushing 30-pound refresh cart to specific rooms on upper and lower floors. Also, must be able to lift and place a variety of miscellaneous conference equipment weighing 10-60 pounds such as stanchions, chairs, etc.
  • Disassemble conference rooms at appropriate break down times requiring bending and lifting 5-70 pound conference and banquet tables onto 4-wheel carts, lifting banquet chairs in stacks of 10 to 6 height. Moving 100-pound stacks of 10 chairs to storage room 200 feet to and from function room. Being able to lift tables to storage areas and placing in appropriate section. Must Be able to bend and kneel to pick up foreign objects, need to be able to walk to vacuum rooms.
  • Attend to any requests by guests in the conference center in a timely manner and communicate to the appropriate team member.
  • Maintain conference equipment by checking all aspects of equipment requiring bending and kneeling to floor level to check legs on chairs, tables. Lift to secure fittings on chairs. Bending to double check clothes and other linen in conference center.
  • Perform minor maintenance on conference equipment requiring good dexterity with tool and cordless equipment, being able to lift miscellaneous equipment weighing 5-70 pounds, being able to count and take inventory.
  • Ensure storage areas are clean and unobtrusive requiring bending and lifting equipment to appropriate areas, straightening, kneeling, and bending to store equipment on storage shelves. Must be able to bend and walk to sweep, mop, and vacuum.
  • Provide assistance in other job classifications as determined necessary by an immediate superior.
  • Complete conference grid each week noting setups and group needs after reviewing CEO packet.
  • Maintain and update Conference Dept. communication board for staff communication monthly.
  • Maintain monthly inventory lists for all conference equipment & supplies.
  • Place water/note pads/pens/candy and supply orders based on guest usage.
  • Ensure conference staff is setting up and tearing down equipment/supplies as directed and in a safe manner.
  • Oversee the equipment maintenance such as routine cleaning: spot clean banquet chairs, repairing chips on tables.
  • Ensure all equipment and supplies are returned to their original storage areas at the end of each shift.
  • Qualifications:

    Must be able to lift 70 pounds, good communication and guest relation skills, ability to follow directions. Availability to work variable hours.

    Apply Now!

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