Contact Center Operations Clerk
: Job Details :


Contact Center Operations Clerk

Health First

Location: all cities,AK, USA

Date: 2024-06-26T06:30:13Z

Job Description:

This position is 100% Remote - Work schedule: M-F, 9:30am-6pm with flexibility to work O.T. and occasional weekend rotation IF needed.Date, Stamp, sort and distribute departmental mail on a timely basisScan & document all incoming correspondence into the internal data management system (On Contact)Retrieve all faxed correspondence through RightFax and forward to the designated person(s)Mail applications and other documents (i.e. MCRA legal documents, gift certificates and Credible Coverage Letters) as requested by Member Services. Create labels for Track & report inventory of departmental materials and suppliesLog all day to day activities on Tracking Spreadsheets.Additional duties as assigned such as, but not limited to: data entry, sorting and answering emails, and operating office machinery as assigned by ManagementMinimum Qualifications:High School Diploma OR GED from an accredited institutionExperience working with emailPrevious faxing, scanning and data entry experienceExperience filling out forms created using Microsoft WordPreferred Qualifications:Some college from an accredited institution OR 2 years of Apprentice or Technical trainingExperience with Corporate emailExperience entering data using Microsoft ExcelWE ARE AN EQUAL OPPORTUNITY EMPLOYER. Applicants and employees are considered for positions and are evaluated without regard to mental or physical disability, race, color, religion, gender, gender identity, sexual orientation, national origin, age, genetic information, military or veteran status, marital status, mental or physical disability or any other protected Federal, State/Province or Local status unrelated to the performance of the work involved.

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