Content Coordinator
: Job Details :

Job Title: Content CoordinatorPay Rate: $25-40 per hour (based on experience)Employment Type: 6 month contract, ability to extend based on business need and performanceWork Schedule: M-F 8:30am - 4:30pm, 30 min unpaid lunch, 37.5 hours per weekLocation: Ewing, NJ - Hybrid, onsite 2 times per week (Tuesday definitely, other day could be Wednesday/Thursday)Overview:We are seeking a Content Coordinator to assist with the deployment of the ‘Ask HR' and ‘Ask Austin' knowledge-based platforms, initially launching in Mexico and expanding to other regions such as Canada or the UK. The role focuses on creating knowledge articles from existing content based on common employee questions and answers provided by Subject Matter Experts (SMEs). The consultant will help with “lifting and shifting” content, utilizing a standardized article template, and ensuring clarity, accuracy, and detail. This initiative will start with ‘Ask HR' and extend to ‘Ask Austin' for business operations outside HR.Top Skills and Experience: Highly organized and detail-orientedStrong written communication skills and the ability to simplify complex informationInterpersonal skills, particularly in reaching out to SMEs and obtaining necessary contentProactive in seeking help when needed and comfortable asking questionsStrong interpersonal skills, particularly in onsite settings with SMEsFamiliarity with Microsoft Suite, including Teams, Excel, and Word Proficiency in SpanishProficient with Microsoft Copilot- build a copilot that would sit out and take place of an enterprise portal for FAQsCollaborate with SMEs to gather answers to frequently asked employee questionsTransfer information into article templates, ensuring quality and consistencyApply critical thinking to clarify and expand content where neededMaintain effective communication with SMEs to fill content gaps or validate informationCompile knowledge articles in standardized templates (e.g., Word documents)Consolidate content tracking in Excel, as needed for monitoring progress and article statusMust Haves/Requirements:High School DiplomaSome experience in a business environmentAbility to communicate effectivelyProficient in Spanish- reading and writingAbility to work on-site 2 days per week in Ewing, NJBenefits:System One offers eligible employees health and welfare benefits coverage options, including medical, dental, vision, spending accounts, life insurance, voluntary plans, and participation in a 401(k) plan.#M1