Content Management System Clerk needed for an 18-month contract to hire opportunity with Yoh's client located in Santa Clara, California. Pay Rate: $25 to $28 per hourThe Big Picture – Top Skills You Should Possess:
- Solid interpersonal skills
- Strong analytical skills
- Ability to quickly adapt to change
What You Will Be Doing:
- Responsible for supporting the operational performance of the content management system (CMS) and the overall relationship between the CMS team and business partners
- Regularly audit content to ensure alignment to content management principles, style guides, and business rules
- Develop reports and analyze CMS data
- Work closely with those who interact with the system to provide technical expertise and process improvement support to ensure consistent use of the CMS and improved productivity
- Detail & accuracy are crucial to this role
- Maintain administrative governance over the organization's CMS, including identifying, troubleshooting, and resolving technical and user issues
- Regularly audit content to ensure alignment to content management principles, style guides, and business rules
- Identify, troubleshoot, and resolve technical and user issues
- Manage migration of content libraries and processes into the CMS
- Publish communications to users about methodologies, new features, downtime, upgrades, etc.
- Develop and document processes and policies as needed to establish consistent use of the CMS
- Prepare reports that are concise, intuitive, and actionable for end users and managers, as well as analyze CMS usage data, including monitoring and evaluating program effectiveness
- Provide training on the system, processes, and policies to new CMS users
- Provide support assigned projects, such as ensuring content management processes are effective
- Actively participate in collaborative meetings with teams and other key stakeholders to support the day-to-day operational requirements
- Engage and collaborate with IT to support successful testing of all system updates, upgrades, integrated tools, and other software integrated within the CMS
- Recommend future improvements to the CMS including content management features, workflow, integrations, and user experience
What You Need to Bring to the Table:
- 3 + years' experience administering a CMS or similar tool or a Master Library & Information Sciences (MLIS) degree
- Demonstrated abilities in developing and maintaining effective, positive working relationships with stakeholders
- Strong organizational abilities, including the ability to coordinate multiple projects simultaneously in a fast-paced and challenging environment
- Strong attention to details, deadlines and a passion for accuracy
- Strong project management skills, including planning, scheduling, and communication
- Self-reliant and capable of quickly solving problems and resolving conflicts at various levels
Bonus Points! Otherwise Known As Preferred Qualifications:
- Ability to think critically and creatively and make decisions based on instructions and previous experience
- Ability to quickly understand current business drivers and adapt as needed when challenges and opportunities arise
- Exceptional verbal, written, listening and interpersonal skills
- Experience with SharePoint, Teams, MS Office suite
- Experience with Taxonomies is a plus
- Bachelor Degree
What's In It For You? We welcome you to be a part of the largest and legendary global staffing companies to meet your career aspirations. Yoh's network of client companies has been employing professionals like you for over 65 years in the U.S., UK and Canada. Join Yoh's extensive talent community that will provide you with access to Yoh's vast network of opportunities and gain access to this exclusive opportunity available to you.
- Medical, Dental & Vision Benefits
- 401K Retirement Saving Plan
- Life & Disability Insurance
- Direct Deposit & weekly e-payroll
- Employee Discount Programs
- Referral Bonus Programs
What are you waiting for? Apply Now! Note: Any pay ranges displayed are estimations. Actual pay is determined by an applicant's experience, technical expertise, and other qualifications as listed in the job description. All qualified applicants are welcome to apply.Yoh, a Day & Zimmermann company, is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.Visit to contact us if you are an individual with a disability and require accommodation in the application process.For California applicants, qualified applicants with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act. All of the material job duties described in this posting are job duties for which a criminal history may have a direct, adverse, and negative relationship potentially resulting in the withdrawal of a conditional offer of employment.