We are seeking a dedicated and driven Continuous Improvement Specialist to assist our departments in process development. The process improvement initiatives must meet the standard for our AAAHC accreditation for our organization. The CQI Specialist monitors outcomes of patient satisfaction surveys and establish process improvement projects based on these outcomes.
Responsibilities
- Facilitate process improvement initiatives through using established programs such as PDSA, Lean and Six Sigma.
- Lead teams in development of quality studies, quantify results, and assist team members in presentation of results.
- Monitor the patient satisfaction survey outcomes and develop process improvements based on these outcomes.
- Responsible for development and completion of studies for the Medical Home Accreditation with AAAHC.
- Help develop a Lean culture in the organization. Assist with projects of the Quality Improvement Department.
Qualifications
- Bachelor's degree in health-related field, business, organizational leadership, or related field.
- Continuous Quality Improvement experience in a health care setting required.
- Demonstrated experience in performance improvement and strong facilitation skills.
- Strong skills in Microsoft Office products.
- Ability to manage multiple projects at once.
- Must have skills in basic mathematics to complete projects and identify the outcomes.