Job Summary The Contract Administrator is responsible for managing the administrative processing requirements for Group Purchasing Organization (GPO), Integrated Delivery Network (IDN) and Individual Account Purchase Agreements (IPA). This position reports to the Corporate Accounts Strategic Business Manager and works closely with the Field Sales Organization, GPO and IDN Corporate Account management as well as TIS cross-functional departments such as the Marketing and Finance as required. Maintain sales reports and membership database to increase the flow of internal information to the field via various sales tools. This position will maintain reporting utilities while consolidating database infrastructure. Reports will be provided to all requisite areas of the TMC organization. The Contract Administrator develops and improves systems and processes to evolve and maintain multiple application resources (JD Edwards, HAL 9000, GPO and IDN sales / rebate reports, contract membership maintenance, etc.) and effectively disseminates throughout the business organization as required.
Job Details/Responsibilities 1. Track contractually required administrative fee payments and issue accurate and timely forecasts. 2. Maintain membership lists for assigned GPO's through LOC administration and by downloading and / or obtaining membership lists regularly from the GPO; post and communicate data for internal users. 3. Assist in the investigation of pricing discrepancies and issues and determine the root cause for resolution purposes. 4. Run and analyze ad-hoc reports to support pricing and contract initiatives. 5. Manage contractual price list files for GPO contracts. 6. Update contractual price list files on a timely basis. 7. Develop and maintains master customer database in JD Edwards / HAL 9000. 8. Continually evaluate relevant internal processes, procedures and systems and proposes recommended improvements to management. 9. Demonstrate a commitment to patient safety and product quality by maintaining compliance with all TMC Quality Systems requirements. This includes but is not limited to the prompt recognition and forwarding of customer complaints (i.e. adverse events, product performance reports, etc.) to Quality Assurance (QA), and by ensuring all promotional messaging (i.e. branding strategies, product claims, etc.) and materials (i.e. literature) discussed or presented to customers are clinically accurate and adhere to AdvaMed guidelines and Terumo's policy on Interactions with Healthcare Professionals. 10. Perform other job related duties as assigned.
Job Responsibilities (continued)Working Conditions/Physical Requirements This position exists in an office environment. Approximately 10% overnight travel is required.
Knowledge, Skills and Abilities (KSA) - Ability to quickly learn Terumo's products, procedures and systems.
- Must have strong written, verbal and interpersonal skills.
- Must be able to manage multiple priorities and deadlines while working under minimal supervision.
- Strong computer skills including Microsoft Office and ability to run recurring and adhoc reports through an ERP system.
- Must be able to handle confidential information.
- Must be detail orientated.
Qualifications/ Background Experiences - Typically requires an Associates Degree or equivalent work experience and a minimum of 3 years of contract administration experience with contracts including legal terms and conditions.
- Experience with a contracting ERP system (i.e. JD Edwards, SAP, etc) is preferred.
- Experience with Microsoft Excel and Microsoft Word is preferred.
- Experience or certifications in accounting or finance is preferred.