Position : Contract & Billing Analyst
Location : San Diego, CA
Duration : 6 Months Contract
Total Hours/week : 40.00
Description:
This position works within a team of peers providing detailed analysis, accurate data and excellent customer service. Quoting is the synergy for system process, product details and deal strategy; responsible to disseminate as components progress. This role must anticipate implications of functionality within our systems and proactively determine the most accurate resolution. Support cross-functional teams in order to obtain comprehensive data for revenue, reporting, and customer-facing documentation. Provide input on strategy for optimal solutions based on customer-level specifics. Responsible for processing a high volume of minutia level analysis and appropriate corresponding transactions, adapting with cognitive flexibility to changes in priority and scope. Creating quotes, amendments, and adhoc requests.
Essential Responsibilities:
- Deal Strategy and Sales Support.
- Drive implementation of contracting and pricing strategies through day-to-day execution, as well as advising on potential new offers to meet market needs.
- Aim to protect client interests (margin, risk, policy, etc.), escalating as needed to all levels of management cross-functionally
- Coordinate post-deal activities and ensure smooth handover with post-deal team counterparts for implementation, depending on contract design.
- Coordinate product proposal and aligned requirements for (15+) product platforms and the detailed configuration of each, including international requests. Maintaining up to date knowledge of product offerings applicable policies and procedures, and purchase acquisition/marketing programs.
- Understanding 3rd party relationships to avoid potential risk.
- Decipher customer needs and translate into appropriate business models
- Creation of both internal and external revenue generating quotes and amendments.
- Obtaining high level acumen of masters, pricing and customer distinctions.
- Asset level reconciliation and research to ensure intention is applied for downstream impacts.
- Partner with cross-functional teams to confirm knowledge and processes are aligned.
- Process internal transactions for training, reporting, and functionality.
- Ensuring that the Quoting requests queue volume meets or exceeds department service and turnaround standards.
- Drive process improvement projects –“Is there a better way?”
- Maintains high standards of professionalism and integrity
Qualifications:
- BA/BS required (in lieu of a Bachelor's Degree, minimum five years' business experience)
- Minimum of Intermediate skill level in Excel and Microsoft Suite
- Excellent Written and Verbal communication skills– internal – at all management levels; not customer facing
- Possesses the knowledge to handle work of the most complex nature
- Proficient in simultaneously handling divergent tasks.
- Effectively translates ideas into action.
- Demonstrates accuracy, thoroughness and orderliness in performing work assignments
Key Competencies:
- Critical Methodical Analytical thinking – ability to solve problems, think, reason and learn.
- Attention to detail
- Analyzes conditions thoroughly and reaches independent decision.
- Committed to searching for ways to approve and displays an ability to learn and adapt to changing situations.
- Ability to work in a team structure
- Reliable
- Is able to successfully overcome resistance to new ideas.
- Keeps situations in proper perspective.
- Places a high value on time effectiveness