Coordinator, Camp Discovery Operations
: Job Details :

The American Academy of Dermatology is seeking a Coordinator, Camp Discovery Operations located in our Rosemont IL office responsible for implementing, maintaining and supporting the integration of standard operating procedures (SOP) for infrastructure, systems/programs for camper/volunteer registration, camper/volunteer data, camper/volunteer overall user experience working closely with IT department as well as providing administrative and program support for Camp logistics.

About Us:

The American Academy of Dermatology (Academy), founded in 1938, is the largest, most influential, and most representative of all dermatologic associations. A sister organization to the Academy, the American Academy of Dermatology Association is the resource for government affairs, health policy and practice information for dermatologists, and plays a major role in formulating policies that can enhance the quality of dermatologic care.

With a membership of more than 21,180 members worldwide, the Academy is committed to: advancing the diagnosis and medical, surgical, and cosmetic treatment of the skin, hair, and nails; advocating high standards in clinical practice, education, and research in dermatology; and supporting and enhancing patient care for a lifetime of healthier skin.

To learn more about the Academy please visit our website at www.aad.org, or follow us on these social media outlets:

* Facebook (www.facebook.com/aadskin)

* TikTok (www.tiktok.com/@AADskin)

* Twitter (www.twitter.com/AADskin)

* Pinterest (www.pinterest.com/AADskin)

* Instagram (www.instagram.com/aadskin1)

Responsibilities:

* Work with Senior Manager, Community Outreach along with the IT department to

coordinate, integrate and implement internal and external facing systems for Camp Discovery.

* Execute internal system changes for data keeping and sharing for Camp Discovery staff, including databases for incoming camper referrals, camper registration, camper and volunteer inquiries and satisfaction surveys.

* Support external facing process improvements for user experience, members and camper families including member process for referring patients to camp, families accessing information about camp registering for camp.

* Administer and monitor technology improvements for camp weeks, such as medical record keeping on site, photo sharing for families, etc.

* Provide continuous improvement recommendations for Camp Discovery operations and systems, staying up to date in latest system improvements/upgrades available to continually refresh and streamline SOP infrastructure components aligned with expansion of camp.

* Provide program administrative and logistical support for Camp Operations.

Requirements:

* Minimum of Associate's degree or related experience in operational systems. Two years working in program operations preferred.

* Problem Solving - Exercises good judgment and basic reasoning skills to solve problems. Build on prior experiences to resolve issues.

* Team Player - Able to work effectively with varied people to facilitate the completion of the work.

* Innovation - Able to think innovatively and apply thoughts to fundamental concepts.

* Project Management - Able to organize, prioritize, and lead others to have assignments completed accurately within established deadlines.

* Participate in cross-departmental work groups to achieve broad Academy objectives

* Interpersonal - Consider and respond appropriately to the needs and feelings of others; treat others equitably.

* Risk Management - Research, evaluate and analyze information in order to weigh consequences used to make sound business process and procedure decisions. Anticipates problems and explores alternative courses of action in advance of need.

We offer a competitive compensation plan and benefits package including medical/dental/vision/life insurance as well as a matching retirement contribution, tuition reimbursement, bonus program, pension plan, paid vacation/medical/personal days, work-life balance, recognition program and casual work environment. More information about our compensation and benefits can be reviewed on the detailed job ad on our website.

The Academy offers a hybrid work environment, providing time in the office for in-person collaboration and the opportunity to work remotely for focus time. We are building a workplace where our employees are excited to come to work every day because of the culture that we are creating together - one of respect, transparency, and collaboration. A workplace in which we demonstrate care and commitment, celebration, community, and focused learning that contributes to the mission of advancing excellence in dermatologic care.

For immediate consideration please apply online at www.aad.org, scroll to the bottom of the page and follow the Employment link. EOE M/F/D/V