Broad Functions:Provide a range of support for special events and event enhancementsincluding but not limited to day-of oversight of private events. Serve as the primary Bushnell contact with clients, catering managers, vendors, and other Bushnell support staff to problem solve and ensure guest satisfaction. Position requires a reliable, enthusiastic and customer-oriented person with excellent communications skills and a demonstrated ability to anticipate guest needs and exceed their expectations.Duties and Responsibilities:To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required.
- Review event documentation and/or meet with supervisor prior to every event and fulfilling assigned responsibilities.
- With enthusiasm - welcome and engage guests, answer questions, provide direction, and ensure guest needs are met.
- Maintain professionalism at all times before, during, and after the event.
- Place coat rack(s) with hangers in event spaces prior to events and properly storing them once events have concluded.
- Place easels in event spaces according to set up requirements and storing them at the conclusion of events.
- Organize supplies and maintain the cleanliness of Event Services storage areas.
- Communicate and address client issues and problems in a timely and accurate manner.
- Provide attentive and courteous coat check services for special events.
- Break down event space once the event has concluded.
- Foster a positive working relationship between all departments, vendors, and subcontractors.
- Maintain high standards of personal appearance and grooming, including compliance with The Bushnell dress code.
- Perform all other appropriate duties and responsibilities when necessary.
Education and/or Experience: College degree or equivalent related experience.1-3 yearshospitality related experience and/or training, or equivalent combination of education and experience required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential job functions.The Bushnell is a Not-For-Profit, Equal Opportunity Employers, proud to serve Connecticut and its citizens.